BookSmart

Text is not showing up in preview

I am making a cookbook and using the recipe layouts for most of my pages.  When I go to preview my book, most or all of the text is not showing up.  On pages that I have used the regular text layout, the text shows up fine.  Any suggestions to help fix the recipe layouts would be appreciated.  Thank you.

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Posted by
KarenOwens
Nov 11, 2007 10:04am PDT
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KarenOwens
 

I’ve had that problem before, but it was only one text box that was causing me trouble, and it wasn’t a cookbook. Very strange.

Posted by
EmmaWall
Nov 13, 2007 12:16am PDT
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EmmaWall
 

I just posted the same problem. I am making a photo book with a good deal of text and this has happened to me on pages with different formats. I will be interested to see if anyone comes up with an idea!

Posted by
susanhanes
Nov 13, 2007 6:03pm PDT
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susanhanes
 

Same problem hear, getting really annoying. Love to hear from you if you resolve this issue. I’m trying to get a cookbook done by next week. Thanks

Posted by
squarerat
Nov 13, 2007 8:49pm PDT
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squarerat
 

Yes, I’m having the same issue. It seems anything in a footer area of a page shows up fine in the preview, but some accompanying text in the boxes above will not show up – also, the font will not change in editing mode. I noticed that the text that does not show up appears dimmer (e.g. white) than the the text that does show up. Does anyone have a solution for this issue?

 

Posted by
Samurai_545
Nov 14, 2007 3:31pm PDT
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Samurai_545
 

We are aware of this BookSmart bug. This issue has been fixed and will be resolved in the upcoming BookSmart patch release.

We’ll notify the Forum community as soon as we have more information.

-Ben

Senior Technical Support Specialist

Posted by
bmartinek
Nov 14, 2007 4:34pm PDT
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bmartinek
 

Okay

I think I have found a solution until the new version comes out. I found that if I highlighted all the dimmer text that does not show up in preview and then cut it out using "CTRL C", and then immediately pasted it back in place "CTRL V", it shows up as bright as the footnote text. Save your revised text immediately and view in preview mode. It seems to now stay in place. 

Posted by
Samurai_545
Nov 14, 2007 9:58pm PDT
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Samurai_545
 

P.S. If you’re doing quite a bit of caption work – have a text backup in another programme; that way you can copy and paste again if the text has been lost or messed up.

Posted by
Samurai_545
Nov 14, 2007 10:03pm PDT
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Samurai_545
 

Do we have an ETA on the patch? You have an offer of free shipping until next Tues. Will this be resolved by then? Or are you planning on extending the free shipping for us blurbians? Thanks

Posted by
squarerat
Nov 15, 2007 10:00am PDT
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squarerat