BookSmart

Booksmart preview vs Online Preview

I put together a notebook using booksmart. On each lined page I have inserted a small png with a transparent background. It looks fine in the Booksmart preview but when viewing the online preview each image has a black box around it. The image background is black!

So how will it print? Thought I would ask before I print it.

Thanks, Mike

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Posted by
mwtsoftware
Dec 16, 2011 2:40pm PDT
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mwtsoftware
 

Hi Mike,

I’m assuming you no longer need an answer, but I will respond in case someone else comes along with the same question.

As luck would have it, I did not think to look at the online preview, I just trusted the one in the software. (Why would there be a difference anyway, right??) I just received my journal yesterday, and the image background of all the images I placed on lined pages came out black. I am so disappointed. I sent a message to support and I was told that the book was printed the way I designed it. My question, “What needs to be done to avoid this?” was not answered.

I don’t know how to avoid the black filling, but I will continue searching in the forums. I’m sure there’s an answer.

Good luck.

Posted by
AllieFit
May 4, 2012 12:04pm PDT
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AllieFit