Problem Downloading to a Mac

I am having trouble downloading Booksmart to my iMac and Macbook Pro. I have now tried to do it via Safari, Firefox and Google Chrome but can never get past the download page. When you press the blue button, it just reloads the same page. I cant seem to by-pass this. Even trying to right click or dragging it into the downloads window results in an unopenable htm file of 33kb (download.htm).

I have checked both my Macs and they meet the texhnical spec required (ie OS X 10.6.8 etc).

Is there currently a problem at Blurb’s end or am I doing something wrong?

Thanks.

A

Posted by
pookyal

Jul 8, 2012 11:06am PDT

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I’m having the exact same problem, when you click download, there’s no sign of it trying to fetch the file. It’s fine on a PC just not on the Mac. I assume it’s a broken link or something? Is there another source I can use?

Thanks

Simon

Posted by
erssern

Jul 9, 2012 1:40am PDT

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Same problem on a PC with firefox, IE or Chrome: can’t donwload !!!

Link is linking to the same page.

Any admin online to fix this ???

Posted by
kervador

Jul 9, 2012 2:05am PDT

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Just some more informations : link is http://www.blurb.fr/create/book/download# !!!

Should have been with some file name at the end and not #

Posted by
kervador

Jul 9, 2012 2:08am PDT

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And I don’t have any problem to download files from other web site when the link if correctly written.

Posted by
kervador

Jul 9, 2012 2:13am PDT

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Same thing here unfortunately. Keep getting the download page instead of the actual download starting. Tried on brandnew retina Macbook pro on safari, as well as on PC using Chrome.
Please fix !

Thanks

Posted by
koendefoort

Jul 9, 2012 7:05am PDT

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Hi all-

Sorry about the download problem. This was a temporary issue that has now been resolved, so please try downloading BookSmart again. If you continue to have trouble let us know.

-Craig

Posted by
csm

Jul 9, 2012 7:30pm PDT

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BookSmart

Problem Downloading to a Mac

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Problem Downloading to a Mac I am having trouble downloading Booksmart to my iMac and Macbook Pro. I have now tried to do it via Safari, Firefox and Google Chrome but can never get past the download page. When you press the blue button, it just reloads the same page. I cant seem to by-pass this. Even trying to right click or dragging it into the downloads window results in an unopenable htm file of 33kb (download.htm). I have checked both my Macs and they meet the texhnical spec required (ie OS X 10.6.8 etc). Is there currently a problem at Blurb’s end or am I doing something wrong? Thanks. A	Posted by pookyal Jul 8, 2012 11:06am PDT Permalink

I’m having the exact same problem, when you click download, there’s no sign of it trying to fetch the file. It’s fine on a PC just not on the Mac. I assume it’s a broken link or something? Is there another source I can use? Thanks Simon	Posted by erssern Jul 9, 2012 1:40am PDT Permalink

Same problem on a PC with firefox, IE or Chrome: can’t donwload !!! Link is linking to the same page. Any admin online to fix this ???	Posted by kervador Jul 9, 2012 2:05am PDT Permalink

Just some more informations : link is http://www.blurb.fr/create/book/download# !!! Should have been with some file name at the end and not #	Posted by kervador Jul 9, 2012 2:08am PDT Permalink

And I don’t have any problem to download files from other web site when the link if correctly written.	Posted by kervador Jul 9, 2012 2:13am PDT Permalink

Same thing here unfortunately. Keep getting the download page instead of the actual download starting. Tried on brandnew retina Macbook pro on safari, as well as on PC using Chrome. Please fix ! Thanks	Posted by koendefoort Jul 9, 2012 7:05am PDT Permalink

Hi all- Sorry about the download problem. This was a temporary issue that has now been resolved, so please try downloading BookSmart again. If you continue to have trouble let us know. -Craig	Posted by csm Jul 9, 2012 7:30pm PDT Permalink