upgraded today and now my two week work effort is jacked. I even tried to import my project but no luck

I have done the same, upgraded to the latest version, only to discover that I cannot ‘Export’ my Book Project. The software simply hangs after chosing this option and does nothing. I’ve put in a request to support for help but have not yet received a reply.
Can I uninstall this version and re-install 3.2 and still have access to my last project? It’s a 34 page photo book that I have spent untold hours working on.

Thanks all for the initial feedback.

@nielsenp- Please contact support to see what the problem is. All previous projects should open just fine.

@hughmillerUK and ingipe-The "Edit Layout" option has always been disabled for planner layouts. You can still edit the day of the week and header like any other text layout (by clicking on that container). However, the changing of the text within these containers has been disabled due to core functionality changes in the code for the custom date selection (and to improve stability).

@maxaryaman20- Book projects should export just fine so you’ll want to follow up with your support rep to continue troubleshooting.

Hi hughmillerUK- There was a release of BookSmart that incorrectly allowed a user to right-click and edit a layout, which was fixed on later releases. We’ll likely add additional features next year for planners so stay tuned.

-Craig

hi,

I’m also experiencing problems when opening BookSmart now after upgrading. I made a book in October and was recommended to export my existing books in case something happened during the upgrade… It didn’t fortunately. But now, approx 3-4 weeks after opening it the last time everything was gone - all my books. And the book that I haven’t finished yet too. :(

So I uploaded all the photos again, started a new book and worked a bit on it (saved it – just to make sure) and closed BookSmart. Now I can’t even open BookSmart… What’s happening??
I wish I hadn’t upgraded…never had these problems before.

If anyone knows what to do I’d be very grateful.

Hi

I downloaded the latest version of Booksmart yesterday and for some reason have repeated problems with opening the program and need to go to the task manager to close down the program and then re-open. This is a nuisance.  I have used Booksmart  frequently for several years and have never encountered this problem before.  I’m wondering if others are encountering this problem and if there is something I can do to correct this.

Eleanor

Hi,

I’m having similar problems to JuanZas. I upgraded to the newest version of BS and began a Weekly Planner project. Everything is great except certain planner layouts are unavailable.

If I go to the top left of my screen and look in “choose page layout”, under “planner layouts” the top three options are unavailable. It is therefore impossible for me to personalise the planner because I cannot get it to go past February 2013.

Any solutions?