BookSmart

I can't get past the Slurp page

I downloaded the latest version of booksmart so I could slurp my blog into a book. I can get to the slurp, but after it has slurped my photos, the program freezes. It tells me all 746 images are complete in the new book setup, but I can’t move past that point…I can’t cancel or even X out of the program. It just dings at me like there’s an invisible button I should be pushing. Can someone help me?

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Posted by
katiebelle
Jan 15, 2013 9:25am PDT
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katiebelle
 

Hi katiebelle,

I would contact support for more help with this.

-Craig

Posted by
csm
Jan 15, 2013 9:34am PDT
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csm Icon_staff
 

Thanks, Craig. I’m waiting on their response and hoped someone here had a quick and easy fix. :)

Posted by
katiebelle
Jan 15, 2013 9:43am PDT
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katiebelle
 

746 images! Could it be that your computer is failing rather than booksmart?  just a thought, Have you enough memory?

Posted by
rib9462
Jan 16, 2013 3:00pm PDT
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rib9462
 

Same problem here… very frustrating.  I have 800 photos, but a newer Mac with plenty of space.  I sent in a help request, hoping a solution is available. 

Posted by
artibee
Jan 17, 2013 9:34am PDT
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artibee
 

I have the exact same issue but mine freezes up with only 103 pictures. I tried slurping fewer posts and with 52 it did the same thing. I’ve left it for 2 hours and nothing ever happens.

Posted by
jonmcinnis
Jan 17, 2013 9:43am PDT
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jonmcinnis
 

Exactly same problem here. Let us know what support has to say.

Posted by
ikitzrow
Jan 21, 2013 11:13am PDT
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ikitzrow
 

Ditto.

Posted by
nomadut
Nov 2, 2013 11:01am PDT
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nomadut
 

Me too.  I have tried on two separate computers.  I have over 1000 photos.

Posted by
smayman
Nov 12, 2013 7:49pm PDT
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smayman
 

Same problem here.  Does anyone have the answer?

Posted by
ellen126
Nov 30, 2013 4:36pm PDT
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ellen126
 

Just tried on a third computer.  No response from customer support, same problem.

Posted by
smayman
Dec 4, 2013 7:13am PDT
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smayman