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BookSmart

How to recover lost text & photo on Back Hardcover

I’m using Vista in case that makes a difference.  I’m also facing a Dec 5th shipping deadline to fix this problem before Christmas.  So any help would be appreciated.

Yesterday, I had a nice (imho) front and back cover with nice images and text.  Today, the back hardcover image and text are missing / gone / deleted?

I can re-import the image but I really want to find the text/poem.  I didn’t save the text because ‘booksmart’ automatically saves the file…but now it’s gone and I don’t know what to do.

Can anyone help?

Booksmart seems to have a real problem with the ‘covers’.  I guess It’s not a big deal because you can re-import the pics but losing the text is a big deal (to me).  I’ve tried ‘edit/undo’ and I’ve tried choosing other templates in case the text was buried within other templates.  But no luck.

Since booksmart is supposed to automatically save files, I’m hoping my text file/poem is saved somewhere in booksmart history??

 Thanks in advance.

Replytopic_b_normal
Posted by
presence
Dec 2, 2007 5:35pm PDT
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presence
 

Hi Presence,

From your post it is difficult to say what might have happened.

This is always best taken care of by entering a Customer Order Support Form and someone from Blurb will be in contact with you in one business day.

-Ben

Senior Technical Support Specialist

Posted by
bmartinek
Dec 5, 2007 4:02pm PDT
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bmartinek