BookSmart

Won't Upload

I have tried numerous times and it errors everytime somewhere during the upload.  Is there a way to put file on CD or DVD and mail in?  Would solve alot of issues for me.

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Posted by
schlag
Jan 14, 2008 8:10pm PDT
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schlag
 

Hi. I’ve been trying to upload my first book all afternoon without success. I have a hardware firewall on my router and Windows Firewall disabled.

 I finally cracked it. It turned out that my Kaspersky Anti-Virus was blocking outgoing uploads. Try to disable your anti-virus software temporarily and see if it works. I’m kicking myself at wasting 4 hrs trying… My book is now successfully online.

Posted by
andyfurniss
Jan 14, 2008 9:49pm PDT
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andyfurniss
 

I have the same issue with Kaspersky. After disabling it the upload works like a charm.

Thanks for the tip andyfurniss. 

Posted by
tiagoclaus
Jan 24, 2008 6:15am PDT
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tiagoclaus
 

Great guess andyfurniss :) Thanks a lot!

I spent some time last night trying to upload. Now it is uploading after disabling KAV.

Posted by
alexkotlik
Jan 29, 2008 6:42am PDT
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alexkotlik
 

Does anyone know how to turn off anti-virus programs on a Mac? I can’t find anything anywhere.

Posted by
absgail
Feb 7, 2008 9:07pm PDT
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absgail