BookSmart

Upload Problem: Connection Refused

I am at work. Using a Dell on a LAN (not wireless). I disabled the WINDOWS firewall as well as the Cisco firewall. Using Symantic Anti-Virus.

When I attempt to upload my book, I receive "Connection Refused: Connection" error. Book is 160 pages and using 472 images.

Other things I’ve done according to the FAQ is deleted unused images, changed project name to one word (no dashes, spaces, funny symbols). Our book has not title as we are using a .jpg image. No changes made there.

Replytopic_b_normal
Posted by
fklane_ybook
May 30, 2008 1:42pm PDT
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fklane_ybook
 

Howdy,

Corporate firewalls can be nearly impossible to work around. You’ll want to export your book, save it to a drive you can take home, import on BookSmart at home, and upload from there.

Please be sure to transfer over any non-standard fonts you may have used, as well.

If you experience any trouble executing these directions, please contact Customer Support by clicking here and filling out the form.

Best regards,
Jeremy

Posted by
jbates
May 30, 2008 3:37pm PDT
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jbates
 

Bahaha!! That is exactly what I did. Thanks!!
—> Deidra

Posted by
fklane_ybook
May 31, 2008 9:44am PDT
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fklane_ybook