BookSmart

Problems with uploading

I’m having problems uploading the book. I’ve switched the firewall off and cleaned out the unnecessary photos. I still get the error message "hmm, Blurb is experiencing problem with uploading the book".

  ... is there a solution to this? ...

 

Replytopic_b_normal
Posted by
chai_2005
Jul 19, 2008 9:09pm PDT
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chai_2005
 

I think Blurb’s server was down for maintenance sometime over the week-end… try again…

Lee

Posted by
lkb-28
Jul 21, 2008 2:12am PDT
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lkb-28
 

Hello,

 

I am having the same problem today. I have switched off firewalls and I can not connect with the server. Help!

 

Posted by
solobirch
Jul 22, 2008 12:27pm PDT
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solobirch
 

Howdy,

Customer Support is the place to send any upload questions. Please click here and fill out the form to contact them.

Best regards and thank you for your patience,
Jeremy

Posted by
jbates
Jul 22, 2008 4:07pm PDT
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jbates
 

I have been having this problem for weeks, have a book ready to go, but cannot upload it.

Numerous emails to Blurb back andforth.

Anyone had this problem, and had it fixed ??

 

 

Posted by
snorks
Jul 22, 2008 6:37pm PDT
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snorks
 

Hi snorks,

Did you email them from a different address than the one you used to register with Blurb.com? I can’t find an incident associated with your registered email account.

Please respond to Customer Support and ask them to escalate the ticket. This kind of problem is normally solved in hours, not weeks.

Thank you for hanging in there,
Jeremy

Posted by
jbates
Jul 23, 2008 9:53am PDT
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jbates