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BookSmart

BookSmart crashed (several times) and will not launch

I’m running BookSmart on a Mac. It has been running very slow at times, but I’ve been able to accept that. However, it has also been crashing a few times per session. Now it will not re-launch.

How do I save my unfinished book and possible remove and re-install the application? Or is there another fix?
Thanks

Replytopic_b_normal
Posted by
mbassokc
Jul 23, 2008 7:31am PDT
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mbassokc
 

Howdy mbassokc,

Sorry to hear about this. For any issues of this severity, please contact Customer Support by clicking here and filling out the form. They should be able to get you up and running again.

Best regards and thank you for your patience,
Jeremy

Posted by
jbates
Jul 23, 2008 9:42am PDT
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jbates
 

Found the fix.  All good now.  Thanks

Posted by
mbassokc
Jul 23, 2008 11:55am PDT
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mbassokc
 

i am working on a mac and having the same problem with it crashing…how did you fix the problem….we even tried exporting but we could get that to work either..

Posted by
traceyoc
Jul 28, 2008 6:33pm PDT
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traceyoc