BookSmart

Locked 2.0 - Unable to open my book in this new version!

Error message is: This file does not appear to be exported from BookSmart.

I’ve made five books already, and I always back them up and export them out of BS properly. This last one is nearly done – I should have finished it before upgrading to V 2.0, but I was seduced by the promise of a 12×12 format!

*sob*

I’ve emailed technical support, but just wondered if anyone has had the same issue, and if so, could offer any suggestions of things to try, as it’s obviously the weekend and I don’t expect to hear back from tech support for about three days.

Many thanks in advance

Tina (Auckland, New Zealand)

Posted by
tinzaroo
Jun 6, 2009 8:40pm PDT
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tinzaroo
 

My guess is the file name extention.  I had a similar problem.  Then I noticed that older backups had a file name extention of .book.   The more recent backups had a file name extention of .bookexport

 I changed the file name to have an extention of .book and the book was found and open correctly.

Posted by
cnguinn
Jun 12, 2009 7:20am PDT
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cnguinn