BookSmart 2.0 patch released today, June 24, 2009

We’ve just released a patch to BookSmart 2.0 that should clear up a few problems some of you have been experiencing and just plain run better for the rest of you.

Here’s what you’ll find in 2.0.1:
    •    Improved stability when copying and pasting text into BookSmart from other applications.
    •    Marked improvement for those experiencing severe performance problems on certain Windows configurations
    •    Fixed an issue in which certain java configurations on Mac OS X prevent BookSmart 2.0.0 from launching.
    •    Fixed an issue in which some drop downs appear as black or white boxes on certain Vista machines.
    •    Fixed an issue in which a book project rename sometimes reverted back to "Untitled."
    •    Fixed a crash that occurred when adding GIF files to layouts in B/W Text size. books.

Even if BookSmart is working fine for those who are using the workarounds we’ve suggested in the past weeks, we recommend upgrading to this latest version.

Many thanks for your patience as we worked on these solutions.

Let us know how the new version works for you.

– Kathy

Posted by
kathybad

Jun 24, 2009 2:11pm PDT

Permalink

Hi Kathy!!
I was one of the *lucky* ones, who had trouble with the BS2.0 version.The workaround worked okay And with this download ik keeps working flawlessly..Thank you!!
BTW: should i rename the java extensions too its old name??

Posted by
aramir

Jun 24, 2009 2:46pm PDT

Permalink

You should be able to rename that old extensions directory back to its original name. It should be working either way with the latest 2.0.1 release. If the crash starts happening again after you rename it back, please just leave it as you have it now and let us know.

thanks,

Peter

Posted by
sfpeter

Jun 24, 2009 5:42pm PDT

Permalink

Just downloaded the patch and so far…so good. I could open my project and IT DIDN’T CRASH within about 8 seconds of opening the book!!!! Thank you!!!!!!

Posted by
3legmaxx

Jun 24, 2009 6:27pm PDT

Permalink

And now, not only .PDF, but a patch to 2.0.1

P :-)

Posted by
peteshep

Jun 24, 2009 8:14pm PDT

Permalink

just updated to 2.0.1. The program seems a bit more stable especially with text.
But why is it that whenever I change a layout format, it takes 30 secs?

EDITING a layout takes even longer to apply.

Posted by
slashj

Jun 25, 2009 6:16am PDT

Permalink

Oops! I spoke too soon. BookSmart still crashes withing about 8 seconds of opening. Obviously the "fix" didn’t fix it!!! Strange thing is that I can re-download it and it opens with no problem….BUT if I close it and reopen later, it crashes.

Posted by
3legmaxx

Jun 25, 2009 8:41pm PDT

Permalink

I am using version 2.0.2 for the first time on my latest project—and ABSOLUTELY love it! The ability to change templates is fantastic, making possible any changes needed. Great job!

The only additions, as far as this one bookmaker is concerned, that I would love to see would be: a) the ability to add multiple pages at one time rather than only being able to add one at a time; and, b) the ability to move from one size to another without having to reformat an entire book.

Ahhhh…...it is the dreams which keep hope alive!

Posted by
tsgentuso

Jun 29, 2009 8:17pm PDT

Permalink

tsgentuso,

although you can only insert one page you can quickly introduce many more. Insert the page, selecy=t it, edit….copy then edit paste. You now have two, select both of those and repeat, you now have four, select those four and repeat you now have 8, and so on. It’s quicker than multiple inserts.

Can’t help you with your last wuestion though :-(

......Tony

Posted by
tfrankland

Jun 29, 2009 10:56pm PDT

Permalink

I am using Vista 69bit and booksmart worked for a week with the new operating system. Now after 50pages the book opens and crashes after 10 seconds. If I start a new book, it crashes immediately. The same thing happens if I open an already printed book. I have done EVERYTHING that the tech staff has told me to do and even had my own tech person over to do it again. NOTHING WORKS. i have not heard from tech support since last Friday despite repeated pleas for help. Has anyone else had trouble with VIsta and Booksmart?

Posted by
akearney

Aug 31, 2009 12:03pm PDT

Permalink

Hi akearney,

Our tech specialist last replied to you yesterday afternoon and will be contacting you again shortly. Please be sure to send in your latest crash report as requestes, so we have up-to-date info to assist you with.

Thanks for yor patience while we determine what’s causing this issue.

Regards,

Michael/Blurb Customer Support

Posted by
mikewhy

Sep 1, 2009 7:56am PDT

Permalink

Just downloaded the latest, version of Booksmart, two point something. Crashes before fully opening. Yes, I restarted my MacBook Pro, didn’t help. Please patch the patched patch so it’s patched. I’ll check in again, in a few months. Until then, I plan to use my old 1.9.x, which I thankfully, I saved, because every time you update, I end up in some sort of trouble. So frustrating.

Posted by
Michal

Sep 17, 2009 7:08am PDT

Permalink

Michal,

If you’re having problems with BookSmart please submit an inquiry to customer support. These forums are meant mainly for exhanges of ideas between users. Please fill out any applicable crash report and a customer support inquiry so we can assist you. Also, if you haven’t seen it yet, there’s a special patch for Snow Leopard. This is in addition to/separate from installing the latest version of BookSmart. If you’re on Snow Leopard and you haven’t yet installed the actual patch that should be your first step.

Regards,

Michael/Blurb Customer Support

Posted by
mikewhy

Sep 18, 2009 7:54am PDT

Permalink

I’m not on Snow Leaopard and version 1.9x is working just fine for me, thank you very much. I don’t have time to help you fix your 2.x patches. I’ve been through this way too many times with Blurb, in years past. Fixing it is your job. That is what part of the price I pay for my books is paying you to do. I don’t ask my customers to help me fix my recurring problems either. That’s my job, that is what I will spend time on. Bottom line: I cannot be the only Mac dude with this crash upon start problem. As I said, I’ll wait a few months and try the next patched version. Best until then!

Posted by
Michal

Sep 23, 2009 11:16am PDT

Permalink

BookSmart

BookSmart 2.0 patch released today, June 24, 2009

Forums

Help

BookSmart 2.0 patch released today, June 24, 2009 We’ve just released a patch to BookSmart 2.0 that should clear up a few problems some of you have been experiencing and just plain run better for the rest of you. Here’s what you’ll find in 2.0.1: • Improved stability when copying and pasting text into BookSmart from other applications. • Marked improvement for those experiencing severe performance problems on certain Windows configurations • Fixed an issue in which certain java configurations on Mac OS X prevent BookSmart 2.0.0 from launching. • Fixed an issue in which some drop downs appear as black or white boxes on certain Vista machines. • Fixed an issue in which a book project rename sometimes reverted back to "Untitled." • Fixed a crash that occurred when adding GIF files to layouts in B/W Text size. books. Even if BookSmart is working fine for those who are using the workarounds we’ve suggested in the past weeks, we recommend upgrading to this latest version. Many thanks for your patience as we worked on these solutions. Let us know how the new version works for you. – Kathy	Posted by kathybad Jun 24, 2009 2:11pm PDT Permalink

Hi Kathy!! I was one of the lucky ones, who had trouble with the BS2.0 version.The workaround worked okay And with this download ik keeps working flawlessly..Thank you!! BTW: should i rename the java extensions too its old name??	Posted by aramir Jun 24, 2009 2:46pm PDT Permalink

You should be able to rename that old extensions directory back to its original name. It should be working either way with the latest 2.0.1 release. If the crash starts happening again after you rename it back, please just leave it as you have it now and let us know. thanks, Peter	Posted by sfpeter Jun 24, 2009 5:42pm PDT Permalink

Just downloaded the patch and so far…so good. I could open my project and IT DIDN’T CRASH within about 8 seconds of opening the book!!!! Thank you!!!!!!	Posted by 3legmaxx Jun 24, 2009 6:27pm PDT Permalink

And now, not only .PDF, but a patch to 2.0.1 P :-)	Posted by peteshep Jun 24, 2009 8:14pm PDT Permalink

just updated to 2.0.1. The program seems a bit more stable especially with text. But why is it that whenever I change a layout format, it takes 30 secs? EDITING a layout takes even longer to apply.	Posted by slashj Jun 25, 2009 6:16am PDT Permalink

Oops! I spoke too soon. BookSmart still crashes withing about 8 seconds of opening. Obviously the "fix" didn’t fix it!!! Strange thing is that I can re-download it and it opens with no problem….BUT if I close it and reopen later, it crashes.	Posted by 3legmaxx Jun 25, 2009 8:41pm PDT Permalink

I am using version 2.0.2 for the first time on my latest project—and ABSOLUTELY love it! The ability to change templates is fantastic, making possible any changes needed. Great job! The only additions, as far as this one bookmaker is concerned, that I would love to see would be: a) the ability to add multiple pages at one time rather than only being able to add one at a time; and, b) the ability to move from one size to another without having to reformat an entire book. Ahhhh…...it is the dreams which keep hope alive!	Posted by tsgentuso Jun 29, 2009 8:17pm PDT Permalink

tsgentuso, although you can only insert one page you can quickly introduce many more. Insert the page, selecy=t it, *edit….copy* then edit paste. You now have two, select both of those and repeat, you now have four, select those four and repeat you now have 8, and so on. It’s quicker than multiple inserts. Can’t help you with your last wuestion though :-( ......Tony	Posted by tfrankland Jun 29, 2009 10:56pm PDT Permalink

I am using Vista 69bit and booksmart worked for a week with the new operating system. Now after 50pages the book opens and crashes after 10 seconds. If I start a new book, it crashes immediately. The same thing happens if I open an already printed book. I have done EVERYTHING that the tech staff has told me to do and even had my own tech person over to do it again. NOTHING WORKS. i have not heard from tech support since last Friday despite repeated pleas for help. Has anyone else had trouble with VIsta and Booksmart?	Posted by akearney Aug 31, 2009 12:03pm PDT Permalink

Hi akearney, Our tech specialist last replied to you yesterday afternoon and will be contacting you again shortly. Please be sure to send in your latest crash report as requestes, so we have up-to-date info to assist you with. Thanks for yor patience while we determine what’s causing this issue. Regards, Michael/Blurb Customer Support	Posted by mikewhy Sep 1, 2009 7:56am PDT Permalink

Just downloaded the latest, version of Booksmart, two point something. Crashes before fully opening. Yes, I restarted my MacBook Pro, didn’t help. Please patch the patched patch so it’s patched. I’ll check in again, in a few months. Until then, I plan to use my old 1.9.x, which I thankfully, I saved, because every time you update, I end up in some sort of trouble. So frustrating.	Posted by Michal Sep 17, 2009 7:08am PDT Permalink

Michal, If you’re having problems with BookSmart please submit an inquiry to customer support. These forums are meant mainly for exhanges of ideas between users. Please fill out any applicable crash report and a customer support inquiry so we can assist you. Also, if you haven’t seen it yet, there’s a special patch for Snow Leopard. This is in addition to/separate from installing the latest version of BookSmart. If you’re on Snow Leopard and you haven’t yet installed the actual patch that should be your first step. Regards, Michael/Blurb Customer Support	Posted by mikewhy Sep 18, 2009 7:54am PDT Permalink

I’m not on Snow Leaopard and version 1.9x is working just fine for me, thank you very much. I don’t have time to help you fix your 2.x patches. I’ve been through this way too many times with Blurb, in years past. Fixing it is your job. That is what part of the price I pay for my books is paying you to do. I don’t ask my customers to help me fix my recurring problems either. That’s my job, that is what I will spend time on. Bottom line: I cannot be the only Mac dude with this crash upon start problem. As I said, I’ll wait a few months and try the next patched version. Best until then!	Posted by Michal Sep 23, 2009 11:16am PDT Permalink