Blurb BookSmart® Version 2.9 is ready for download

We’re kicking off the start of autumn with a neat BookSmart release. Version 2.9 touts some new features so let’s jump right to our favorites:

- Under our Black and White Text options, we’ve added a new book size – a 6×9 (15×23 cm). It’s available in all of our formats and the paper is a 60# (90 g/m2) cream-colored text just like our 5×8.

- When opening BookSmart, you’ll now be greeted with an improved Welcome screen. It highlights tutorials, while placing your most recent projects front and center.

- If you place low-resolution images into BookSmart, you’ll now have the option to quickly resize for better image reproduction.

- For finer control when zooming images in or out, our enhanced zoom tool now works with exact values that you type in.

- If you like having all of your images aligned the same throughout your book, it’s now as easy as right-clicking on any image.

- This version also crushes some pesky bugs that caused crashes more times than we’d like to admit.

As always, if you have a book in progress, we encourage you to finish it before upgrading. However, if you have your BookSmart book files backed up go ahead and upgrade.

Let us know what you think.

-Craig

Posted by
csm

Sep 9, 2010 3:33pm PDT

Permalink

Hi
I have just loaded V2.9 on my Mac – opened up a almost finished book and unfortunately it keeps crashing

John

Posted by
jlevans

Sep 10, 2010 2:34am PDT

Permalink

Hi jlevans,

Sounds like a problem we’ll need more info for in order to troubleshoot. Please contact Customer Support so we can get you up and running again.

-Craig

Posted by
csm

Sep 10, 2010 8:15am PDT

Permalink

I have the same problem with 2.9. on my MAC. I can get more than 2 pages filled and the program crashes …

Doris

[Moderator note: User inquiry solved through Customer Support]

Posted by
DTFoto

Sep 17, 2010 9:04am PDT

Permalink

Hi DTFoto,

Since this is an isolated issue you’ll want to continue working with support on this. We should get you up and running soon.

-Craig

Posted by
csm

Sep 17, 2010 11:57am PDT

Permalink

Just installed the latest, keeps crashing. Windows 7 64bit . Not good.

Posted by
dlo247

Sep 25, 2010 8:05am PDT

Permalink

I also just installed it and started a new book (my 6th). Crashed three times before I could finish an edited format title page. And before the crashes, I kept getting Clipped Text warnings in text boxes easily large enough to hold the text.

This is a very BAD start for your “improved” update. I think you should consider allowing people to download OLD versions that were stable. I’m afraid I deleted mine before I downloaded 2.9.

Brad

[Moderator note: Apple crash self-resolved by user].

Posted by
skeedracer

Sep 25, 2010 9:52am PDT

Permalink

The photo slurper is repeatedly crashing when I am trying to slurp photos from a LiveJournal blog. There are only 15 photos in the entire blog, hardly something that requires a complex effort on the part of the software. I’ve notified Customer Support but I have to say that so far I am very, very frustrated with your software and am going to go see if book-to-blog might be accomplished faster on some other site. I thought this was the best one because LiveJournal advertised it, but I have had nothing but repeated hangups of the program at the photo slurp step (this is after I already had to contact Customer Service just to get my download and install to work as it kept telling me I did not have Java when I did). If this is the fault of the new release, the designer needs to go back to school.

Posted by
trminaltower

Sep 26, 2010 6:53pm PDT

Permalink

I just downloaded Booksmart 2.9 for Mac and it crashes when loading the program everytime. (I submitted a crash report). Anyway I can download a previous stable version?

Posted by
ednort

Sep 27, 2010 8:46pm PDT

Permalink

Hi all,

Thanks for the feedback. As always, please read the forum sticky prior to posting in the forum. You’ll see that BookSmart crashes, although rare, do happen and are better assisted through contacting Customer Support. So if you haven’t done so already please do so we can get you up and running once again.

-Craig

Posted by
csm

Sep 28, 2010 9:39am PDT

Permalink

Hi ,

Just down loaded the newer version of Blurb….. using Windows 7

My book keeps crashing when I try to get a photo from the computer as well and when I format the tex or move any photos that I have up around. Driving me nuts This only started yesterday after I updated the program

[Moderator note: User inquiry solved through Customer Support]

Posted by
madbronny52

Oct 3, 2010 7:15pm PDT

Permalink

Quoting from Blurb’s notice of the availability of this new software (above in this thread) : “- This version also crushes some pesky bugs that caused crashes more times than we’d like to admit.”

If it did that, it simultaneously created what I consider to be new, fatal bugs…..at least on a Mac.

My experience with this new version is that it seems to be unusable because of bugs. I strongly suggest you keep using your prior versions till this gets fixed. I downloaded it onto my Mac and started another photo book. After a day of working OK, it started crashing. Customer Support sent me to a 3rd party site???? to download it again, which I did. Worked OK for a day, and then has crashed 23 times in the past 3 days of trying to use it. I’ve sent my error log and error report to them and my case has been referred to Tech Specialists.

My prior experiences with the earlier versions have been pretty positive. This has been an absolute nightmare.

[Moderator note: Apple crash self-resolved by user].

Posted by
skeedracer

Oct 4, 2010 10:56am PDT

Permalink

we downloaded this about 1 week ago (today is 1/8/2011). we began a book as a gift only to have the app crash. the crashes continue… after about every 2 or 3 minutes of use. we dont detect any particular pattern associated with the crash so its tough to trouble shoot. from our perusal of the forums and other sources on the web, it seems this software is very unstable. please advise. is an earlier version any more reliable.

jft

Posted by
jftaylor2

Jan 8, 2011 10:28pm PDT

Permalink

BookSmart

Blurb BookSmart® Version 2.9 is ready for download

Forums

Help

Blurb BookSmart® Version 2.9 is ready for download We’re kicking off the start of autumn with a neat BookSmart release. Version 2.9 touts some new features so let’s jump right to our favorites: - Under our Black and White Text options, we’ve added a new book size – a 6×9 (15×23 cm). It’s available in all of our formats and the paper is a 60# (90 g/m2) cream-colored text just like our 5×8. - When opening BookSmart, you’ll now be greeted with an improved Welcome screen. It highlights tutorials, while placing your most recent projects front and center. - If you place low-resolution images into BookSmart, you’ll now have the option to quickly resize for better image reproduction. - For finer control when zooming images in or out, our enhanced zoom tool now works with exact values that you type in. - If you like having all of your images aligned the same throughout your book, it’s now as easy as right-clicking on any image. - This version also crushes some pesky bugs that caused crashes more times than we’d like to admit. As always, if you have a book in progress, we encourage you to finish it before upgrading. However, if you have your BookSmart book files backed up go ahead and upgrade. Let us know what you think. -Craig	Posted by csm Sep 9, 2010 3:33pm PDT Permalink

Hi I have just loaded V2.9 on my Mac – opened up a almost finished book and unfortunately it keeps crashing John	Posted by jlevans Sep 10, 2010 2:34am PDT Permalink

Hi jlevans, Sounds like a problem we’ll need more info for in order to troubleshoot. Please contact Customer Support so we can get you up and running again. -Craig	Posted by csm Sep 10, 2010 8:15am PDT Permalink

I have the same problem with 2.9. on my MAC. I can get more than 2 pages filled and the program crashes … Doris [Moderator note: User inquiry solved through Customer Support]	Posted by DTFoto Sep 17, 2010 9:04am PDT Permalink

Hi DTFoto, Since this is an isolated issue you’ll want to continue working with support on this. We should get you up and running soon. -Craig	Posted by csm Sep 17, 2010 11:57am PDT Permalink

Just installed the latest, keeps crashing. Windows 7 64bit . Not good.	Posted by dlo247 Sep 25, 2010 8:05am PDT Permalink

I also just installed it and started a new book (my 6th). Crashed three times before I could finish an edited format title page. And before the crashes, I kept getting Clipped Text warnings in text boxes easily large enough to hold the text. This is a very BAD start for your “improved” update. I think you should consider allowing people to download OLD versions that were stable. I’m afraid I deleted mine before I downloaded 2.9. Brad [Moderator note: Apple crash self-resolved by user].	Posted by skeedracer Sep 25, 2010 9:52am PDT Permalink

The photo slurper is repeatedly crashing when I am trying to slurp photos from a LiveJournal blog. There are only 15 photos in the entire blog, hardly something that requires a complex effort on the part of the software. I’ve notified Customer Support but I have to say that so far I am very, very frustrated with your software and am going to go see if book-to-blog might be accomplished faster on some other site. I thought this was the best one because LiveJournal advertised it, but I have had nothing but repeated hangups of the program at the photo slurp step (this is after I already had to contact Customer Service just to get my download and install to work as it kept telling me I did not have Java when I did). If this is the fault of the new release, the designer needs to go back to school.	Posted by trminaltower Sep 26, 2010 6:53pm PDT Permalink

I just downloaded Booksmart 2.9 for Mac and it crashes when loading the program everytime. (I submitted a crash report). Anyway I can download a previous stable version?	Posted by ednort Sep 27, 2010 8:46pm PDT Permalink

Hi all, Thanks for the feedback. As always, please read the forum sticky prior to posting in the forum. You’ll see that BookSmart crashes, although rare, do happen and are better assisted through contacting Customer Support. So if you haven’t done so already please do so we can get you up and running once again. -Craig	Posted by csm Sep 28, 2010 9:39am PDT Permalink

Hi , Just down loaded the newer version of Blurb….. using Windows 7 My book keeps crashing when I try to get a photo from the computer as well and when I format the tex or move any photos that I have up around. Driving me nuts This only started yesterday after I updated the program [Moderator note: User inquiry solved through Customer Support]	Posted by madbronny52 Oct 3, 2010 7:15pm PDT Permalink

Quoting from Blurb’s notice of the availability of this new software (above in this thread) : “- This version also crushes some pesky bugs that caused crashes more times than we’d like to admit.” If it did that, it simultaneously created what I consider to be new, fatal bugs…..at least on a Mac. My experience with this new version is that it seems to be unusable because of bugs. I strongly suggest you keep using your prior versions till this gets fixed. I downloaded it onto my Mac and started another photo book. After a day of working OK, it started crashing. Customer Support sent me to a 3rd party site???? to download it again, which I did. Worked OK for a day, and then has crashed 23 times in the past 3 days of trying to use it. I’ve sent my error log and error report to them and my case has been referred to Tech Specialists. My prior experiences with the earlier versions have been pretty positive. This has been an absolute nightmare. [Moderator note: Apple crash self-resolved by user].	Posted by skeedracer Oct 4, 2010 10:56am PDT Permalink

we downloaded this about 1 week ago (today is 1/8/2011). we began a book as a gift only to have the app crash. the crashes continue… after about every 2 or 3 minutes of use. we dont detect any particular pattern associated with the crash so its tough to trouble shoot. from our perusal of the forums and other sources on the web, it seems this software is very unstable. please advise. is an earlier version any more reliable. jft	Posted by jftaylor2 Jan 8, 2011 10:28pm PDT Permalink