BookSmart

Version 2.9 Keeps Quitting

Version 2.9 keeps quitting every 10 pages or so while doing minor formatting edits (i.e., mainly adding spaces).  Also, autosave does not seem to be saving my edits.  Frustrating, particularly since Version 2.8 never quit once while developing and editing the same 194 page text book.  I’m using Windows XP Pro.  I’ll be interested to see if others are continuing to have performance problems with 2.9 and whether it might be best to wait for a new release.

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Posted by
RobGL
Sep 25, 2010 4:49pm PDT
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RobGL
 

The same thing happened to me. In fact it happened twice on the same day after hours of editing. I lost all my changes and had to start from scratch.

Posted by
mujeres
Oct 1, 2010 7:06am PDT
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mujeres
 

I am having a real problem adding blank pages. I followed the instructions and it worked fine at first. Then I discovered that I need one more page and cannot add it. I was instructed to be sure that I did not have  a locked spread. I do not. Can anyone advice me on this?

I am aware that I cannot add a page after the end page or at the beginning. Like I said I have done this successfully once and since then nothing.

Posted by
mujeres
Oct 1, 2010 7:13am PDT
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mujeres
 

I tried to change fonts and it crashed.

Posted by
sgabel
Oct 2, 2010 1:02pm PDT
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sgabel
 

I’d strongly advise AGAINST using this new version. Stick with the old one till this one is trashed and fixed.

I’m on a Mac OS 10.6.4. Downloaded the new version and started another photo book. Worked OK first day, then crashed repeatedly on the next day. Customer Support sent me to a third party site to download and reinstall it again. This worked fine for a day, then in the next three days, it has crashed 23 times. I’ve sent them my error log and error report and my case has been referred to “tech specialists”.

[Moderator note: Apple crash self-resolved by user].

Posted by
skeedracer
Oct 4, 2010 10:46am PDT
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skeedracer
 

Hello,
Update on my problems on a Mac. After all those problems, I tried again on the Oct 5. This time, it was stable and I was able to finish the book. I did nothing to fix the problem. It simply didn’t re-occur. Really weird.

Posted by
skeedracer
Oct 11, 2010 2:28pm PDT
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skeedracer