BookSmart

:: Updated :: BookSmart 1.9.1 is now available

It’s been about a week since we first launched BookSmart 1.9, and based on some great feedback here in the Forums, we’re happy to announce that BookSmart 1.9.1 is now available.

This patch release offers a handful of fixes, including:

  • Enhancements that should help with the performance issues some members have experienced when running the application for long periods of time.
  • Improved rendering of images to keep them looking clean and sharp in BookSmart.
  • Various improvements to undo/redo for text.
  • Fixes for a couple of faulty backgrounds in the standard landscape book size (10×8 inches).

Please post any thoughts and feedback you have about BookSmart 1.9.1 in this thread. And, as always, if anyone is experiencing technical problems, please contact Technical Support immediately.

Download BookSmart 1.9.1 

Thanks,
Jack

Replytopic_b_normal
Posted by
JackLyon
Oct 19, 2007 2:33pm PDT
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JackLyon
 

Thanks Blurb.
It seems as though you guys have your stuff together…you took feedback from the users and actually put it to good use. Keep up the good work and thanks for providing such an excellent service.
Blurb, you rock.
alex

Posted by
forevertues
Oct 19, 2007 9:23pm PDT
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forevertues
 

A wonderful update per usual… keep up the great work!

Posted by
Jingothecat
Oct 20, 2007 8:10am PDT
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Jingothecat
 

I’m happy with blurb’s fast response to glitches. I was having many shut downs of software because of undo button and text.

BUT please add the ability to manipulate the borders on some templates. Most of the templates I like do not allow you to use the borders!

Posted by
dondiliza
Oct 20, 2007 11:24am PDT
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dondiliza
 

I have already posted elsewhere, but 1.9.1 is still running very slowly. I’m running under Windows Vista Premium with lots of hdd space, defragged disks, 3+gb memory and with no other programs running with it, but even with a mere 6 or 7 photos so far in my photobook, every change or adjustment is excruciating. Just typing out a photo caption drags—the letters appear seven or eight seconds after I start typing.

Posted by
pasoccupe
Oct 22, 2007 7:21pm PDT
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pasoccupe
 

I too am still having problems after downloading the "patch" 1.9.1.

I am running a MAC powerbook 15" laptop with the latest system 10.4.** and when I first downloaded the new version 1.9 it worked beautifully. but since editing the book, using some of the new border features and the spell check, my system crashes each time, even with the new system 1.9.1.

I was excited about finally being able to edit and complete my book since mid summer but not sure about this now. My book is about 100 pages with 90% text and the rest photos.

  

Posted by
maipen
Oct 22, 2007 8:13pm PDT
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maipen
 

pasoccupe and maipen -

If you could, please contact Technical Support. They may have some ideas or may be able to help with each of your specific Book files.

Thanks,
Jack

Posted by
JackLyon
Oct 22, 2007 9:16pm PDT
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JackLyon
 

Thanks, Jack,

I filled out a tec. support call a few hours ago. Hope they can fix this—the new layout options are great. It would be hard to step backwards after seeing them.

Dan

Posted by
pasoccupe
Oct 23, 2007 5:32pm PDT
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pasoccupe
 

I just downloaded the new version and was DISSAPOINTED to see that the theme backgrounds had changed drastically, especially in the Travel theme. I had a book 1/2 finished with the old theme and now cannot finish my book with that theme. The new Travel theme is UGLY. How can I get a version of the old theme so that I can finish my book?
I don’t have the older version downloaded any more, since the new one replaced it.
Wendy

Posted by
WMannPhoto
Oct 23, 2007 6:07pm PDT
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WMannPhoto
 

On my Powerbook G4 this version runs fine, but on my PowerMac Quad G5 it caused three kernel panics in a few hours…

Posted by
JohanElzenga
Oct 24, 2007 8:36am PDT
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JohanElzenga
 

In the forum referenced above, Ben in Tech Support suggested removing the NativeSmart.dll file from Booksmart’s LIB. folder.  I did and when I started the program, it was back to top speed again.

 Dan

Posted by
pasoccupe
Oct 25, 2007 7:02pm PDT
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pasoccupe
 

I apologize for writing the above so quickly…. yes, it did help, but it’s still not up to top speed. Some things, like picking menu items, changing templates, changing backgrounds <del>- still have a big lag. It didn’t seem so when the program first opened, but it quickly slowed back down. Again, sorry -</del> I thought it was back to normal.

Posted by
pasoccupe
Oct 25, 2007 7:18pm PDT
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pasoccupe
 

This version does not work on my one-year old PC, running Windows XP home SP2.

It loads but refuses to run at all, freezes before I can do anything with the program.

Since Blurb has no contact info or help available for this problem, I have no choice but to remove it and look for another provider. 

Posted by
yabbadoody
Oct 28, 2007 11:28am PDT
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yabbadoody
 

I was impressed when I first looked at version 1.9.1, but  I cannot import any additional pictures from my compter. Has anyone else had this issue?

Posted by
verdantthumb
Oct 28, 2007 4:39pm PDT
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verdantthumb
 

verdantthumb,

What operating system you are working with?

Posted by
brianbonitz
Oct 28, 2007 7:15pm PDT
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brianbonitz
 

This release is very disappointing. Clearly more testing was needed. Application crashes on undo and anytime I try to upload new images. Text has some glitch that prevents me from changing the font size from 8 to 12 without first going to 14 (That is just beyond odd). I’m running XP home w/ SP2. Same thing I ran the last version on without issue. I’m trying to get a project completed form my Grandmother before Christmas and thanks to this upgrade I’m gong to have to rethink the entire project. Mistakes like this kill small companies, I hope Blurb can recover.

Posted by
nwilliam3
Oct 28, 2007 9:31pm PDT
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nwilliam3
 

Hello Blurbarians,

To those of you who are experiencing difficulties with BookSmart 1.9.1 I, let’s solve your issues as quickly as possible.

Although BookSmart 1.9 has undergone rigorous testing, we cannot simulate every possible configuration or work-flow habit that might cause a potential issue. Therefore we encourage you to fill out Customer Support Form so that we can catalogue and solve potential issues like the ones you are describing.

The evolution of our products here at at Blurb is a direct reflection of the feedback we receive from our customers. Believe me when I say we are working night and day to combat potential issues as they arise, and solve others before they happen.

Hope that helps.

-Ben

Senior Technical Support Specialist

Posted by
bmartinek
Oct 29, 2007 10:56am PDT
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bmartinek
 

It look like the majority of problems are on the PC side.

Are Mac user’s having the same issues?

Is anyone running the newly released Leopard with BookSmart 1.9.1 having any issues?

Tony

Posted by
tonysal
Nov 2, 2007 4:34pm PDT
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tonysal
 

Sorry I typed too fast.

My first sentence should have read.

It “looks” like the majority of problems are on the PC side.

Sorry for the typo

Posted by
tonysal
Nov 2, 2007 4:35pm PDT
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tonysal
 

I downloaded the newest version of this yesterday (11/4) and it runs like watching paint dry on my Dual 2.7Ghz G5 Mac.  It seems to be always 15 seconds behind… click on a text box…wait…oh, there it comes. The old version was always sort of slow, but this one takes that to a new level. Don’t know if I’m going to make it laying out my new book or not. Not sure I have that kind of tenacity and patience.

 

Posted by
steelmonkey
Nov 4, 2007 11:01am PDT
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steelmonkey
 

Pasted some text into the book. It spanned about three pages. Tried to change the font on the text to something smaller (12pt to 10pt) and it basically ignored repeated attempts. 

Posted by
steelmonkey
Nov 4, 2007 12:41pm PDT
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steelmonkey
 

Steelmonkey,

What OSX are you running on your Mac? What kind of Mac are you specifically referring it to? And how large is your RAM size? Do you have plenty of hard drive space(s)?

Posted by
brianbonitz
Nov 4, 2007 11:49pm PDT
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brianbonitz
 

PowerMac Dual G5s running at 2.7Gz 

Mac OS 10.4.10

3Gb RAM

Tons of disc space  on two internal and two external drives.

 Submitted this to Customer Service. Been 24 hours. Nothing.

Posted by
steelmonkey
Nov 5, 2007 7:18pm PDT
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steelmonkey