BookSmart

Locked Crashing when trying to upload tried 20+ times

Can anyone advise me how to fix this, have a 120 page 100 pics, 450mg book to upload which    crashes after approx 2 pics have been uploaded.

Is this common, is there a fix or a known issue right now?

Thanks in advance for any help.

Rich

Posted by
richardc77
May 10, 2011 6:01am PDT
Permalink
richardc77
 

Ok so it allows me to upload a tester book which was 20 pages and 20 pics, instead of 120 pages and 100 pics. Surely blurb are sued to delaing with books of this size, its only 450mb?

Anyone have any ideas why one would upload and the other crashes almost immediately? I’m in need of resolving this, having spent 2 months putting it together i need 700 copies by end of May, so am desperate for a tester copy back for checking!

Thanks

Rich

Posted by
richardc77
May 10, 2011 7:06am PDT
Permalink
richardc77
 

Hi there,

I’m sorry to hear about this. Please contact us at customer support for assistance.

Regards,
Michael/Blurb Customer Support

Posted by
mikewhy
May 10, 2011 7:59am PDT
Permalink
mikewhy Icon_staff