FTP upload option request for PDF files
I’ve been uploading several large file for a set of books, however the final one, set to upload overnight, suffered from a connection failure and I’ve had to resume it this morning, it’s likely to take another 9 to 11 hours!
A FTP upload area for customers with PDF files would be extremely useful. FTP is very reliable and can resume transfers if a connection is interrupted.
Or you could look at technology such as that used by Dropbox.com and have a small sync’d folder which uploads directly.
Anything would be better than the browser upload system!
Thanks for the reply, I’ve been very impressed with the support response on your website.
We are indeed on broadband, ADSL and have been for many years!
But, here in the UK our broadband upload speeds are are fraction of the download speed. Connections are also contended, at busy periods, we don’t get anything like the throughput we are supposed too. The largest files I uploaded took between 8 and 9 hours, uploading similar files via FTP usually would take two-thirds that time. However one overnight (which failed, would have probably completed in 4 hours!
I appreciate you’ve setup a new Java uploader, and I’m sure many find it very useful. The trouble is with Java (and I’m talking with my IT Consultant’s hat on now), is that in general it’s fairly insecure, and we only enable it on one of our separated systems, it’s not a technology we like to use, and one which is slowly falling out of favour, due to all manner of security issues and holes regularly discovered – well covered in the IT press.
And on that note, it may also be worth pointing out that your Java uploader (Blurb Pdf Uploader)’s digital signature has an error, its digital signature has expired!
We don’t use wireless either, due to data security.
The pre-flight happened almost instantaneously.
The reason I suggest FTP, is that most printers (including very large PLCs) we work with have this option, the files FTP direct to an area of their system, are reviewed directly (without downloading their site). I apprecate it’d introduce complexity though, especially with some many customers all over the world.
Other than the uploads, which are mostly down to the UKs poor connections, your site in general has worked very well, and we are looking forward to receiving out first order.
I’m having the same issues. The upload procedure is painfully slow and has crashed out on me no less than three times today. FTP would be MUCH better. Even using drop box. Uploading large PDFs through a browser when almost everyone has a slow uplink – unless we use the ones at work… is a tad archaic.
Some more options would be welcome.
This post is rather old as we now support a Flash uploader, Java uploader and uploading directly within InDesign. I suggest trying one of the methods you have not yet tried, along with an alternative browser. If you continue to have trouble let us know.
Note: Locking post due to age.