A couple questions from a Canadian.
Dear Blurb Representative, First of all, I am a Canadian who downloaded and started using Booksmart five months ago. a friend of mine recommended Blurb and after seeing the quality of the finished product I was impressed. To date I have four books ready on my hard drive waiting to be uploaded, but because I cannot set a price or track sales I have been waiting…and waiting. Ever since I first visited Blurb you have said that this problem was being fixed so I wonder how close you really are to having this feature functional? Second, If I were to upload and order the four different books at the same time could they be shipped together and would doing so reduce shipping charges? Third, if I uploaded the books and had them printed with the Blurb logo, could I delete the books down the road and then re-upload with the upgraded option of not having the Blurb logo? I look forward toy your reply.
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Can’t answer your first question, but you can certainly order more than one book at a time and get them shipped together. Shipping charges are a complete mystery to me, so to determine if you get a better price shipping the lot together you will have to experiment – I would expect it to be cheaper, but you never really know until you try! You can definately upload newer versions at a later date. So the answer is yes to your third question. regards, David
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Is there anyone out there who can answer my first question in regards to when Canadians can set prices and track book sales? Is there anyone to whom shipping prices are not a complete mystery? I mean, who really wants to experiment ordering various amounts of various titles over and over again in order to find out the best way to package book purchases to save on shipping. Is there anyone out there who hads travelled this path before and has a better answer than the one David supplied? Which leads me to ask if David is a representative for Blurb or just a patron trying to be helpful? I visited David’s Blurb profile to see, but all it contains is links to feedback he supplied on forums. Hopefully someone with some answers will get back to me so I can start making books because if this is the only feedback I’ll get in regards to my concerns I’m afraid it will not do.
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I have had books shipped to my Canadian address on one occassion. The order was for 12 assorted books (7×7 & 8×10) If I remember the shipping was about $17. I was not however expecting the $20 Brokerage fee that UPS wanted to collect when they delivered my books. Fortunately, I have in-laws in the US and I have been able to have other orders shipped to them and then brought up when we are back and forth on visists. Dale
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I’m certainly not a Blurb representive, just someone who has ordered books from them. regards, David
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Dear David, I hope I didn’t come across as being too harsh but this is my first time using the forum and when I started my question with ‘Dear Blurb Representative’ I assumed you were just that. If someone from the company had responded so vaguely I would have been put off, but since you were only trying to be helpful I appreciate it. Thank you.
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Hi Given,
As for your question about “Dear Blurb Representative” and the forum participation, please try to understand that Forums are a good place for other Blurb participants (volunteers) helping other participants. Try not to assume that every participant is automatically a Blurb representative. However, there are times that some Staff team member participate forum discussion as time go.
To address all other issues that you raised, best if you contact Blurb contact form, go from here:
http://www.blurb.com/help/general_support
Again, try to understand that Blurb is relatively a new company and currently developing a couple of venue to accommodate. I believe that it takes some time to offer these features that you mentioned about Canadians making money and things like that. It has a lot to do with different countries’ taxation issues, license issues and doing the business issues. I believe that Blurb is in for business in terms of doing business means of legal way of doing business as self-publishing provider. Please try to understand that not one country have same tax, rule of law or such are same as other countries around the world.
However, I strongly encourage that you contact Blurb about the question or concern(s) you have, and I am sure that they will respond within a business day upon receipt of your contact form received over there at Blurb. If you do not hear anything from them in business or two, perhaps three, then you follow up and ask what’s up.
I hope that helps, no?
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No. Selling stuff in Canada and issuing cheques to Canadians are known arts. There are hundreds if not thousands of affilliate programs and other businesses doing this every day.
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