My book doesn't preview?

Every time I try and turn on the book preview (all options) I get the error message “Invalid product options selected”… any advice?

Posted by
PAULPMD

Apr 29, 2011 9:25am PDT

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Same here !
same if I want to change the selling price…

weird if you ask me!

Posted by
ClarisBooks

Apr 29, 2011 1:43pm PDT

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Hi PAULPMD and ClarisBooks,

We are aware of this issue (specifically “Invalid product options selected”) and are hoping to have a fix out soon. Thanks for hanging in there.

-Craig

Posted by
csm

Apr 29, 2011 4:40pm PDT

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Can you sort this out ASAP? It’s preventing me from changing books from being private to public and vice versa.

Posted by
mishkahenner

May 1, 2011 3:52am PDT

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I also am not going to order my proof copy or change from private to public until this is done… I really need to see the preview first. Thanks for prioritizing this…

Posted by
artist861

May 1, 2011 10:51am PDT

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Same problem here. Can’t set a book to public, or change anything else about it.

Posted by
Klementz

May 1, 2011 12:18pm PDT

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I am having the same problem with the preview .

Posted by
gordondcruz

May 1, 2011 5:30pm PDT

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Hi all,

Please remember that the online BookShow preview of your book is not an effective way of proofing your book prior to ordering. You will want to use either Preview mode (in BookSmart and Bookify) or this method for PDF to Book.

-Craig

Posted by
csm

May 2, 2011 7:53am PDT

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Same for me. Not related to preview, but whenver trying to save uner "edit book settings".

Hoping for a quick fix, Mr Blurb !

chris

Posted by
bablaet

May 2, 2011 1:09pm PDT

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Hi all,

The issue of receiving the error message “Invalid product options selected" when changing your book settings should now be resolved. Please try again to change your settings if you were getting this message previously.

If you continue to have trouble please contact support and make sure to include the specific error message.

-Craig

Posted by
csm

May 2, 2011 2:27pm PDT

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“invalid product options”???!!!! REALLY? I spent countless hours preparing my book on your less-than-flawless, but potentially effective program, only to be denied selling it because of some quirky warning. How embarrassing. Now I can’t sell a single copy! Fix this, NOW!

Posted by
grendolon

Aug 7, 2011 4:17pm PDT

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Hi,

I’m getting the same error but only for books that I have upgraded the paper for. People can’t purchase my books that have been upgraded with the new paper.

Karen

Posted by
karenls

Aug 8, 2011 2:24am PDT

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Hi grendolon and karenls,

If you haven’t already, please make sure to get in touch with customer support at http://blurb.custhelp.com/app/ask for help with any issues that you’re having!

Maggie

Posted by
maggiemight

Aug 8, 2011 11:59am PDT

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General Interest

My book doesn't preview?

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My book doesn't preview? Every time I try and turn on the book preview (all options) I get the error message “Invalid product options selected”… any advice?	Posted by PAULPMD Apr 29, 2011 9:25am PDT Permalink

Same here ! same if I want to change the selling price… weird if you ask me!	Posted by ClarisBooks Apr 29, 2011 1:43pm PDT Permalink

Hi PAULPMD and ClarisBooks, We are aware of this issue (specifically “Invalid product options selected”) and are hoping to have a fix out soon. Thanks for hanging in there. -Craig	Posted by csm Apr 29, 2011 4:40pm PDT Permalink

Can you sort this out ASAP? It’s preventing me from changing books from being private to public and vice versa.	Posted by mishkahenner May 1, 2011 3:52am PDT Permalink

I also am not going to order my proof copy or change from private to public until this is done… I really need to see the preview first. Thanks for prioritizing this…	Posted by artist861 May 1, 2011 10:51am PDT Permalink

Same problem here. Can’t set a book to public, or change anything else about it.	Posted by Klementz May 1, 2011 12:18pm PDT Permalink

I am having the same problem with the preview .	Posted by gordondcruz May 1, 2011 5:30pm PDT Permalink

Hi all, Please remember that the online BookShow preview of your book is not an effective way of proofing your book prior to ordering. You will want to use either Preview mode (in BookSmart and Bookify) or this method for PDF to Book. -Craig	Posted by csm May 2, 2011 7:53am PDT Permalink

Same for me. Not related to preview, but whenver trying to save uner "edit book settings". Hoping for a quick fix, Mr Blurb ! chris	Posted by bablaet May 2, 2011 1:09pm PDT Permalink

Hi all, The issue of receiving the error message “Invalid product options selected" when changing your book settings should now be resolved. Please try again to change your settings if you were getting this message previously. If you continue to have trouble please contact support and make sure to include the specific error message. -Craig	Posted by csm May 2, 2011 2:27pm PDT Permalink

“invalid product options”???!!!! REALLY? I spent countless hours preparing my book on your less-than-flawless, but potentially effective program, only to be denied selling it because of some quirky warning. How embarrassing. Now I can’t sell a single copy! Fix this, NOW!	Posted by grendolon Aug 7, 2011 4:17pm PDT Permalink

Hi, I’m getting the same error but only for books that I have upgraded the paper for. People can’t purchase my books that have been upgraded with the new paper. Karen	Posted by karenls Aug 8, 2011 2:24am PDT Permalink

Hi grendolon and karenls, If you haven’t already, please make sure to get in touch with customer support at http://blurb.custhelp.com/app/ask for help with any issues that you’re having! Maggie	Posted by maggiemight Aug 8, 2011 11:59am PDT Permalink