Book Design and Imaging

Locked Live Chat Help- Is it gone?

Hi there,

 Did Blurb do away with the Live Chat help feature?  I thought I just used it a little while back. I can’t seem to find anything in the forums about this. Anybody know?

 Thanks,

 Jon

Posted by
jhuck
Nov 29, 2007 12:57pm PDT
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jhuck
 

Hi,

We have never offered live chat, but we do have email support. Once you fill out one of our Customer Support forms, someone will get back to you within one business day, if not hours. 

Hope this helps.

– Kathy 

Posted by
kathybad
Nov 29, 2007 1:37pm PDT
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kathybad
 

Thanks Kathy.

I must have been thinking of somewhere else.

 

 

Posted by
jhuck
Nov 29, 2007 8:39pm PDT
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jhuck
 

hallo there,

i can´t change my “Covers”, how in the “Step by step guide”
i have only “Cover Layouts”
I have the version 2.9.2, the newest i thought.
Anybody knows what i mean?
Anybody can help?

Thanks
Astrid

Posted by
aslen
Nov 4, 2010 5:07am PDT
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aslen
 

Hi Astrid,


Please contact us at customer support for assistance, and/or check our tutorials in the Help section. As this is an old thread I’m going to lock it to keep things up to date.

Regards,
Michael/Blurb Customer Support

Posted by
mikewhy
Nov 5, 2010 4:29am PDT
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mikewhy Icon_staff