Book Printing

My take

 I have done numerous books through Blurb over the last 3 years and just went through my latest order of 15 books, and they had zero flaws that I could find. The whites are so white to the point they almost hurt your eyes, the vast majority of the images had been shot at ISO 800 under the lights and they look just as fine as they would from a print through a lab at t8x10.

 A previous years book has been used as a sample, and it has seen literally hundreds of views, and looks as good binding wise as one that was just shipped.

 I’m still trying to figure out why there are so many complaints on these forums?

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Posted by
Bosscat
Nov 13, 2010 10:21am PDT
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Bosscat
 

I read many of those complaints, and I have developed the opinion that many of them are about problems created by the individuial.

When I see a comment like "I used a good camera", I know it’s someone who has no clue as to proper procedure for getting satisfying results.

Some folks just want to be able to throw things together and have them turn out like a professional publisher, not stopping to think that doing things well requires learning to do it well.

I think most people get outstanding results.  It’s the few that don’t learn that you hear many of the complaints from.  That’s not to say there aren’t a few legitimate complaints.

Just my take on the situation.

Posted by
deanej
Nov 13, 2010 4:00pm PDT
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deanej
 

I have found that where you are using photographs the finished result is good. A publisher friend told me that the finished produsct was equal to a book with a 15,000 – 20,000 print run in Australia.

But try a non photo, black and white text only. It is absolutely abysmal.

Posted by
graham6892
Nov 13, 2010 7:05pm PDT
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graham6892
 

 I do pages with text only, and pages with text over a photo, and don’t have any problems with the quality, or ease of useage.

 I sold two books to a fellow who owns a printing company and he was very impressed by the sample book to buy two.

I firmly believe alot of the complaints are related to user error in most cases, and people need to do a small test run, of say 20 pages with various images, and write down what they did to each image, and then review and learn from there.

 

Oh, and anytime I have had a problem, customer service

Posted by
Bosscat
Nov 14, 2010 3:13pm PDT
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Bosscat
 

as I was saying before I made a user error………customer service adressed any issue quickly and in a very satisfactory manner

Posted by
Bosscat
Nov 14, 2010 3:15pm PDT
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Bosscat
 

I agree that most of the issues are in an individual’s processing for print.  I just wish I knew which one was right and how I can tell.  I did just produce a book with the three different ways I can sharpen a photo.  Unsharp Mask in CS5, PhotoKit Sharpen with Inkjet Glossy, and PhotoKit Sharpen with Halftone Coated 175/350.  I have printed these photos myself and they are really nice, unfortunately, printing for a book is a different animal.  Having said all this, I wish there was a way that once you load a photo into its container, there is a way to be sure.  I have used the three methods above and when I zoom to 250% (at the advise of Blurb), I can get three different results.  It appears that not all methods of sharpening work on all photos. 

What is your method of processing?   You seem to be so happy with the results.  Maybe you could share that.

Leslie

p.s.  I did resize the photograph to fit the container BEFORE applying sharpening. 

 

Posted by
klhdesign
Nov 17, 2010 7:34am PDT
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klhdesign
 

“I’m still trying to figure out why there are so many complaints on these forums?”

I think I can help you with this question.

If Blurb are printing books at a rate of more than one million a year and have rejection rate of between 1 and 2 percent (which I believe to be the case) then there are going to be between 10,000 and 20,000 unhappy customers out there somewhere. And since these forums are located under the ‘Help’ menu, I think it’s only reasonable to expect that a very small proportion of these people come on here and tell us about it.

I’ve done so myself, several times. But on the other hand, when I have something good to say about Blurb or a Blurb book (which is fairly often), I tend not to do it on these forums but rather Facebook, Twitter etc. When I have a complaint to make about Blurb, I confine my comments to this forum where I feel it might (just possibly) have some effect.

So yes, I’m certainly one of the complainers on here but out there in the world I’m a big Blurb fan and supporter.

“I firmly believe alot of the complaints are related to user error…”

In other words, many of the people who complain are simply not bright enough to get it right?

If this is what you’re saying, that seems a little harsh. Do you have any evidence for this?

Posted by
Derek_Rxxx
Nov 19, 2010 3:12am PDT
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Derek_Rxxx
 

I have referred to customer service and they were excellent to begin with downloading my data files. However it has been referred to the "Lead Support Specialist" nearly 10 days ago and since then nothing – not even a reply to my emails requesting an update. I am close to going to the Lulu site and trying them. As I said previously where I have used photos previously I am really happy with the result. The text only seems to be the issue. All fles were transferred from Word – nothing from any other source.

Posted by
graham6892
Nov 27, 2010 6:49pm PDT
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graham6892