Web Features

e-mail verification does not work

I have just uploaded my book. I want to send e-mail announcements. Blurb tells me I have to verify my e-mail address to do so. I follow the instructions, get the verification email, and click the link inside. A page comes up that seems to indicate success, though it says “this link is not valid”. I go back to send e-mail announcements and it still says I need to verify my e-mail address. What am I doing wrong?

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Posted by
thejarman
Feb 27, 2010 11:30am PDT
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thejarman
 

If you don’t get any help from forum members I’d recommend getting in touch with Blurb over this problem. If you’re not shure how go to the Help menu above, then select Customer Support, then select the Contact Support tab.

…..Tony

Posted by
tfrankland
Feb 27, 2010 12:39pm PDT
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tfrankland
 

I have the same problem – does anyone know how to rectify this?

Posted by
rhilmer
Jul 1, 2010 3:37pm PDT
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rhilmer
 

Hi rhilmer,

If you haven’t done so already, please contact Customer Support to resolve this.

-Craig

Posted by
csm
Jul 2, 2010 8:30am PDT
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csm Icon_staff