i cant order my book. can you help me?
I’ve just uploaded my first book and i’m trying to order a copy, but it doesn’t work.
I choose my book, then I click the orange arrow and choose ‘ORDER’.
After that i choose ‘ADD TO CART’, and nothing happens.
If I check the orders in my account the message is : ‘You have no previous orders’.
I’ve tried several times, not knowing if it didn’t work or if I was ordering a new book every time I tried.
I’ve tried with internet explorer instead of firefox, but it doesn’t change anything.
Can you help me?
( I wanted to order the book today …...)
At last I’ve just ordered my book!
The only problem was that I hadn’t filled the QTY !!!!!!!
A pop-up warning message should have displayed to say just that!
Happened to me as well !!!
I had this issue too – very frustrating, wasted 30 mins, had to google the solution. Bad interface design. I get no "pop up", presumably because my browser blocks them. Searching for a solution, I see many other potenital buyers have had the same issue issue and given up. I suggest you are directed to the "checkout" regardless, with a default of one copy, even if you’ve entered nothing. You can always adjust it there if needs be. Better than a lost sale.