I have recently signed into my books store and discovered that the prices I set for my books have changed and when I have tried to alter the pricing, there is no change. Please explain
I discovered this on Saturday and immediately reported it to Blurb Support. All I have received back from them is a standard apology and an assurance that they are looking into this matter.
I have made seven books sales over the last few days which should accrue a profit of around 90 UK pounds, but my sales page shows these sales with 0.00 profit.
Blurb should be contractually responsible for ensuring that we get our due profits, but it seems that our customers are currently able to buy books without our profit being added. Who is going to make up the loss – Blurb or the author/publishers ?
They don’t appear to be taking this matter seriously. It has gone on for over two days in my case.
If this continues how can people continue to trust Blurb. We need some statement about what is going on.