cant upload from lightroom

Hi there
newbie here. I have lightroom4 with the blurb book add-on. I have tried several times to upload a book to be printed but all I get is a very vague communication error message about half way through the upload process.
any ideas to what could be the problem?
any help greatly appreciated
cheers

Hi peekaybee,

If the upload hangs somewhere around 80% I recommend trying from a wired/different connection (provided you’re on a laptop). Almost all Lightroom4 upload issues are due to a connection restriction of some sort.

You may also want to try exporting your book to a PDF to see if it’s a PDF rendering problem.

-Craig

Hi peekaybee,

It’s possible there is either a software or network firewall blocking the upload (uploads to Blurb.com are currently working fine in LR4). The only way to see for sure if this is the case is to export your catalog to another computer and try uploading via another connection (not best solution, I know).

If it’s an office connection would also recommend uploading from somewhere else if possible. You can also test the connection by creating a small blank book and trying to upload that.

-Craig

Hi Katherine and Peekaybee,

Having the same problem from LR4.  I have hardwire internet connection and the book compiles to a PDF.

PeterF

I have the same problem also – the render seems to work, but upload fails. In fact it stalls almost immediately. I’ve tried with various connections – still having problems. 

I can export to PDF, but the PDF generated by the blurb module isn’t compatible with the PDF to Book. Not sure how that makes sense

Yep. At the risk of doing a “me too” – me too! Over about 7 or 8 attempts, I’ve uploaded three times – to find that one “book” isn’t there and the other two have pages missing – but different pages.

Blurb support tells me they’re looking into it – but it’s been some time.

Hi,
my student is having the same problem too. We tried uploading the book in London from his home with no firewall, anti-virus or backup agent running and it failed around half way. He then returned to India and tried to upload from his home there with the same problem. It is a 125 page book and we have spent a long time editing it in Lightroom. Do you have any further advice other than that given.
Stephen

I too am having this problem. LR 4.1 on the latest gen iMac OS X Lion 10.7.4. No anti virus or firewall software on my iMac and I’m doing this from home, so no corporate firewall getting in the way. My router is rock solid – no connectivity issues.

Rendering the PDF in the LR Book module works fine. It gets stuck Uploading Pages. It doesn’t tell me which page is being uploaded, just a progress bar that doesn’t move. No errors, no nothing.

This is my first book. I spent a lot of time assembling my 90 page book, now I can’t get it uploaded / printed.

I read about disabling “Apply Background Globally”. Tried it but made no difference.

What to do?

I am having an identical problem.  Half way thru, it stops downloading and says "Network Problem".  I can download as a PDF.  I shut off my firewall.  Very frustrating.  I have been trying for a week.  I do many books thru other services.  I was hoping this would work to show others how to do books as well. This book is about 110 pages and I have spent hours/weeks on it.  I am pretty disappointed.  If I shut off the firewall, etc. how can I get this to work?  Did anybody find a solution other than shut off firewall and shut off and reload blurb?  I don’t relish having to change computers and does that mean I would have to reload Lightroom?  Staff or other, can I get an answer?

I too am having this problem,  I have been trying all day 66% and it fails.

Fast computer and fast internet connection. Someone PLEASE HELP!

I finally, after 2 weeks got the book to download from Lightroom 4.  It got stuck at 50% with "This is an error creating your book on the Blurb Server (Network Communication). Pls. try again."  I called Adoble and they said it was not their issue.  Blurb to be honest was not real helpful as I have tried to talk to them but have had an email trail.  I could do a PDF. I had shut off Virus and also the autosave (CrashPro).  Without doing these things I COULD download a smaller book sucessfully.  From the beginning I could make a PDF. Anyway, I called my internet provider and hooked directly to the connection (no bluetooth).  I FINALLY WENT TO THE CABLE COMPANY AND ACTUALLY PLUGGED INTO THEIR CONNECTION & IT DOWNLOADED.  I bought them pizza.  My book has a black cover since I had reduced the book size to 99 pages thinking it was too many pages.  I think it was an internet issue funneling from my computer to the Blurb.  IT did take maybe an hour.  I have about 450 hi res photos and now 100 pages.  I think it has to do with how many mg is being uploaded.  VERY FRUSTRATING.  I DO BOOKS FROM OTHER COMPANIES ALL THE TIME.  LOVE LIGHT ROOM AND ANXIOUS TO GET BOOK BUT THIS NEEDS TO BE WORKED OUT.  It is a Lightroom to Blurb issue judging from other’s complaints.  Also, Blurb did not respond about maybe driving directly to Blurb developer or PDF download.  Once the book is uploaded from Lightroom, I do not see any options to change the book (like add a picture to my now black cover…but Oh well).  This needs some TLC since it seems like a great product.