Ordering and Shipping

My book shipped to wrong person...

I received a call from a nice woman in VIRGINIA that she had received my book order, which was to come to me in CALIFORNIA.  She is shipping it to me and I’d like for blurb to reimburse the shipping

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Posted by
horsedesigns
Nov 27, 2007 9:57pm PDT
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horsedesigns
 

Now that’s what I call teamwork. Please submit an Order Support request so we can properly follow up with this.

Thanks,

Kathy 

Posted by
kathybad
Nov 28, 2007 10:30am PDT
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kathybad
 

Wow, not good!

Posted by
brianbonitz
Nov 28, 2007 1:42pm PDT
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brianbonitz
 

Blurb not only reimbursed me for the trouble, they also sent a shipping credit to the woman who had mistakenly received my book. I found the Blurb customer service to be extremely friendly and fast to respond.  I’ve been trying other publishers but I’ve decided to stick with Blurb… their quality and responsiveness are superior. Thank you, Blurb! Can’t wait to get my next book.

Posted by
horsedesigns
Dec 18, 2007 4:01am PDT
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horsedesigns