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Ordering and Shipping

Book Damaged in Shipping

The book i received last week appears to have been damaged in shipping.  While not so obvious ointhe outside of the box, the book was crushed so that the hardcover and all pages have a ding in the side.

This is in reference to:

On my Doorstep 

Order ID: 165146
Order Date: 26 Mar 2008

Tracking Number(s):
1ZR0935V0302285084

 What options do I have for getting a replacement

 Andrew Ludke

 

Replytopic_b_normal
Posted by
andrewludke
Apr 14, 2008 6:47am PDT
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andrewludke
 

Andrew,

for a problem like this you need to contact Blurb Order Support rather than posting in the forums, you can do that by clicking the Help menu at the top of this page (on the word Help rather than on the downward arrow). You’ll then see the heading EMail Support on the right, Order Support is under that.

Or just click here… http://www.blurb.com/help/order_support

You will then get a response directly from a Blurb staffer within one business day.

.........Tony
Posted by
tfrankland
Apr 14, 2008 8:01am PDT
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tfrankland
 

Thanks Tony
Posted by
andrewludke
Apr 16, 2008 12:09pm PDT
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andrewludke

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