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Hi Kathy,
That’s great but it does not explain what the term entails.
What do you get for economy? Is it sea mail, air mail, courier? Who knows?
Why use a term without an explanation? It raises more questions than it solves.
I want to but a book from you now on design.
The book is $15,95
Economy shipping is about $7. This would equate to what the cost should be for USPS Priority AIr.
But you have something else undefined called Priority that is about $10.50.
And then Express is more than the book.
If I know who is carrying my book, I would certainly be inclined to use them. For instance, I simply don’t like UPS service. I would choose USPS over them every time, even if USPS costs more.
But I have no idea what Economy is, who is delivering it or if it is even sent by air. And if I search for economy on the USPS site, the terms does not come up. So am I to assume someone else is providing economy.
Why undefine what is already defined by the companies you use.
Since I have no idea how this $15.95 book is getting to me, I am not buying it. So you guys just lost a sale.
It is very frustrating.
And now my book customers also have to play the same guessing game.
To me your logic that a certain kind of shipping “equals different things for different regions” tell me or nay buyer nothing about the reliability of the shipping service we are using.
Go to http://www.bhphotovideo.com.
Buy something. Type in my address.
It will list 6 shipping options. Each will tell you who, how, how much what and when. I can choose UPS, UPS Ground, FedEX, USPS – 3 options (that are found on the USPS web site).
I know what I am buying in a B&H product and I also know what I am buying in shipping.
I am paying money and I want to what I get when I select a shipper.
Does Blurb offer a book on Travel to Brazil and then tell the buyer inside the book the content will be different things for different regions.
No, you tell exactly them what’s in the book. If you tell them each book is a crap shoot, they’re not gonna buy it. So you tell them all about the product and hope, based on the description, it is what they want.
So why do any differently with your shipping? I am paying money for that as well.
It wasn’t broke. Why is Blurb trying to fix it? Just list the options and costs for USPS in USPS terms and let the buyer select.
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