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Ordering and Shipping

What happens to ordering information?

I have ordered two books, one a time back, one just recently and when visiting the "Recently Uploaded" or "My Books" there is no information whatsover.  What happens to the data that is displayed as "My Books" you see when you upload a book.  I do not sell my books via Blub’s online process.

This creates an uncertaintly as to whether my recently uploaded book is actually in proproduction or not.

And, with no direct access to customer support or the submission of trouble or inquiry tickets, I feel like I’m flopping around like a flounder with no access to what I recently did or the status of the books that just won’t appear as being ordered. 

 

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Posted by
200mph
May 20, 2008 1:14pm PST
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200mph
 

You do  have access to customer support 200mph through the Order Support Request. You will find that under the Help Menu at  the top of this page (click on the word Help rather than the downward pointing arrow). On that page you will see EMAIL SUPPORT on the right hand side, under that you will see Order Support.

.........Tony

Posted by
tfrankland
May 20, 2008 1:30pm PST
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tfrankland