Blurb Forums

Think i made a mistake with my first UK order :(

Hi,

 <font face="Times New Roman" size="3" color="#000000">Just ordered my first book - a 5 year wedding anniversary present for my other half. I’m in the UK and to get it in time for our anniversary using the quickest method would have been touch and go anyway…. I ordered the book today and paid for the most expensive shipping (priority); after ordering I checked the shipping time to the UK and was aghast to see that this most expensive ‘priority’ shipping is actually 3-5 days whereas the less expensive ‘express’ delivery is only 2-4 days!!!</font>

<font size="3"><font color="#000000"><font face="Times New Roman">Can anyone explain why it costs more for a slower delivery?! It is very frustrating as I was really hopping it would arrive on time </font>L<font face="Times New Roman">…..Also after checking the FAQs it appears that I can’t amend the shipping once I ordered it…..</font></font></font>

Hello Mattyb;

With respect – I think you are wrong here…

The "Express" option is the fastest – and – most expensive method of delivery!

The word "Priority" may indicate a quicker option – but it’s not!

Lee

Hi mattyb;

Mmmmmm – looks like a glitch on your specific scenario!

I did a handful of tests on the "Shipping Calculator" and they all worked out as "Express" being the most expensive!

Doesn’t help you in this instance!

Cheers;

Lee

The option buttons on the shipping page are confusing.

The way it works is this for 1 book

Economy: slowest: cheapest

Priotity: medium: medium cost

Express: fastest: most expensive

This is the way it works for 100 books:

Economy: slowest: medium cost

Priotity: medium:most expensive

Express: fastest: cheapest

The slow method is, I think Swiss Post which, like Royal Mail, the heavier the package the more costly the post. The quick method is UPS which starts off more expenive but doesn’t really increase with the weight.

Note to Blurb:

Please reorder the shipping calculator for EU – the speed order is Economy, Priority, Express but the list in is this order: Express, Economy, Priority. It seems rather confusing. Also, please consider renaming the postage as it’s not clear (to my mind anyway) which would be the quickest postage unless I check with your shipping info table each time. Thanks :-)

Ok, sorry, copy-pasting tables from elsewhere on the site obviously doesn’t work (BLurb, how about allowing us to edit our posts??).

It was supposed to say this:

Shipping Methods                 Estimated Shipping Cost

Express                                    $13.16

Economy                                  $12.05

Priority                                      $19.28

Due to the shipping rate request conducted per order, and all the variables involved in a given request, we are seeing many instances where the ordering of shipping mentods is not consistent. We are working on a way to make the display more consistent and to help provide additional information for each option.

Hi mattyb;

Glad it all worked for you…

Cheers;

Lee