Ordering and Shipping

Customer Support Please

Hello

Can someone in customer support please contact me about a very late order. Customer support is working for me

thanks

Replytopic_b_normal
Posted by
ratkimo
Dec 1, 2009 10:34am PDT
Permalink
ratkimo
 

As Customer Support are already working for you you might get a quicker response by replying to the e-mail they will have sent you rather than waiting for them to spot this post in the forums.

 …..Tony

Posted by
tfrankland
Dec 1, 2009 10:38am PDT
Permalink
tfrankland
 

sorry, just realised i missed the word ‘not’ out of the above sentence. It should read Customer support link is not working for me.

thanks Tony

Posted by
ratkimo
Dec 1, 2009 1:16pm PDT
Permalink
ratkimo
 

Hi,

We discovered a small problem with our web support form but now have a workaround that should fix the issue. Here’s the FAQ that explains what you need to do.

If the workaround doesn’t work for you, please post back here and we’ll reach out to you. 

Thanks for your patience. 

– Kathy

 

Posted by
kathybad
Dec 4, 2009 6:19pm PDT
Permalink
kathybad