» How should I use the Forums?
» Technical and Order Support
» Forum Policies

How should I use Forums?

To Get Help
There are a lot of smart and helpful members of the Blurb community who are experts on making books. Tap into the community and get help whenever you need it.

To Share Tips
This is the place for insider tricks and tips. If you have mad bookmaking skills, or want them, this is where you need to be.

To Get Inspired
At a loss for words? Need a muse? The Forums are a great place to find ideas for your next book. Check out some Blurbarian success stories or discuss what inspires you.

To Get Acquainted
Last, but certainly not least, this is a great place to meet and chat with other Blurbarians. You’ll get to know like-minded people who are into the stuff that you’re into too.

Technical and Order Support

Technical Issues
If you have any technical questions or issues with BookSmart, you should look through our FAQs. Chances are you’ll find the answer you’re looking for in a matter of seconds.

If you don’t find your answer in the FAQs and you think the Blurb community may be able to help, post your question here in the Forums. Provide as much detail as possible, including any relevant technical data like which version of BookSmart you’re using (click on the Help menu in the application, and select About Blurb BookSmart), your operating system, etc. The more details you include, the more likely you’ll get the answer you need. Please note that you are requesting help from the community-at-large, not from Blurb Technical Support.

Finally, if you have a real stumper and no one in the Forums can help, contact Blurb’s Technical Support.

Questions About Your Order
Wondering when you’ll receive the book you ordered? Start with your My Blurb page, where you’ll find order status, shipment tracking numbers, and more details right at the top of the page.

If you have questions about a recently placed order, head over to your Orders page.

If you have any questions or concerns about a Blurb book you’ve already received, or a book that never showed up, please contact Order Support.

Forum Policies

Keep it Real
Here at Blurb, we take privacy seriously. Whatever you share about yourself or your books is entirely up to you. However, if you're going to be active in the Forums, we ask that you use your “real” Blurb account. Meaning, the account you use to upload, buy, and/or sell your books should be the same account you use for participating in the Forums. Using your “real” account shows everyone that you’re an active bookmaker and that ensures credibility and community.

Keep it Cool
We all have bad days, but the Blurb Forums are not the place to take out your frustrations. Everyone should feel comfortable and welcome to participate without the risk of being flamed, insulted, or put down. Please take the time to welcome and guide new Forum members while they learn the ropes, and please treat everyone with patience, manners, and respect. Similarly, while we encourage helpful feedback and constructive critique of Blurb and its services, blanket insults, fictitious or inaccurate accusations, and overly hateful posts will be removed.

Keep it to Yourself
Not that you’d ever dream of doing this, but never post any account-sensitive information in the Forums, especially order IDs, passwords, street addresses, and phone numbers. Posting your email address in the Forums isn’t recommended either. Look at your Blurb Profile to see the only type of info we recommend sharing.

This Space is Not for Rent
Promoting your book in the Forums is not only allowed, but very much encouraged. However, posts about miracle weight-loss pills and get-rich-quick schemes are not. Also, regardless of its validity, posting the same message over and over across different threads is considered spamming. In short, we don’t allow advertisements or spam of any kind. If you come across any ads or spam on the Forums, give us a holler using our Feedback form and we’ll get rid of it.

Posting Links
Feel free to post a link to another site if it will help answer a question, support a discussion, or let the rest of the community know a little more about you. Links pointing to spam or anything racist, pornographic, or otherwise inappropriate for the community-at-large will be removed immediately.

Copyrighted or Trademarked Materials
Plain and simple: It’s against the law to post any copyrighted or trademarked material unless you’re the owner of said copyright or trademark. If it’s not yours, don’t post it.

Inappropriate Language
We understand the need for the occasional colorful colloquialism, but excessive and unnecessary profanity isn’t appropriate here. Please keep it PG-13.

Locking Threads
Moderators have the right to lock a thread when a topic is outdated, completely and accurately answered, and/or when a thread jumps to two pages. We will be very clear when we do this and will encourage everyone to start fresh new topics if needed.

Banning
Every now and then, we may run across a real wisenheimer that causes all kinds of trouble on the Forums. If and when that happens, we reserve the right to ban that user, which means his or her account will be suspended.

Managing User Content
While each member is responsible for the content they post on the site, we have the right (but not the obligation) to edit, remove, or repurpose any post or thread in the Blurb Forums. We may occasionally edit a post if it helps to clarify the overall message of the post or if the post is valuable, but has inappropriate content that can be easily removed without changing the overall message of the post. The main reason we would remove a post altogether is if it was completely without merit or ignored one of the rules listed above, or contained a one-off Customer Support issue that was resolved.

Forum members cannot edit or remove their own posts once they are live. We recommend you read over your own posts carefully before posting. Your posts will live on within the Forums and are accessible to those who view your Blurb Profile.

Check out our Terms and Conditions to learn more.

Share Your Thoughts
We love to get input. Please send any Forum-related ideas, critiques, and compliments by way of our Feedback form.