julieshipman's Posts

Verify email address
BookSmart

I have two email addresses and I can only get your system to acknowledge one. This is SO FRUSTRATING!!! I cannot speak to anyone; I can get no help. I have customers waiting for orders and your very personal email system keeps auto-replying that they don’t recognize my email. This is insane. Do any PEOPLE actually work there or just a bunch of computers?

Posted by
julieshipman
Jul 3, 2008 12:38pm PDT
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julieshipman
 
Disappearing Borders
BookSmart

I apologize if this question has already been answered. I am so incredibly frustrated with this problem that it’s enough to make me quit using Blurb. I will design my book and then go through and start adding borders. When I get to the end of my album, I find to my dismay that all of my borders have disappeared. I have to go through and re-do the borders 2 and 3 times before they finally stay. It’s not only frustrating, but a huge waste of my time and energy. I am not sure that I have the very latest version, but I updated to a new one only a few months ago.

Sincerely,

Julie

Posted by
julieshipman
Apr 3, 2008 8:20am PDT
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julieshipman