sft's Posts

Cannot preview ANY books HELP
Web Features

PROBLEM SOLVED! Here’s how:

Open a Private window in Firefox (Ctl-Shift-p) or an Incognito window in Google Chrome (Ctl-Shift-n) and browse to any book preview and select it. Flash plugin SHOULD bring up the preview properly.

Once you’ve done this successfully you should be able to get preview working no matter what browser you use. If all you have is IE I’m sorry, I can’t help you.

Posted by
sft
Dec 6, 2011 5:48am PDT
Permalink
sft
 
Cannot preview ANY books HELP
Web Features

Not so much… Doesn’t work here or for any of my friends. Maggena, what is it that was “fixed”? So far I have had three different people from tech support assigned to this issue and all they want to know is if I have a fast enough connection (yes,10Mbps), and what plugin am I using (11.1.102.55).

Anyone else out still experiencing this problem??

Posted by
sft
Dec 5, 2011 7:51am PDT
Permalink
sft
 
Cannot preview ANY books HELP
Web Features

I still have not gotten an answer from customer service as to why I cannot preview any books. No matter what computer or browser I use (whether it is the latest version of flash or earlier versions) I cannot seem to preview the book with the broadband connection. I have even tried some of my friends’ machines with no luck. This is making me nuts because I have been with Blurb for 2 years and have never had this problem. I cannot confidently send the link out to my new book if no one can preview it. Is anyone else experiencing this?

SunFish Travels

Posted by
sft
Dec 2, 2011 12:27pm PDT
Permalink
sft