SusanCollins's Posts

"Set your price" mid-solution for Europe? Why not redeem profits as gift...
Web Features

This is a good compromise and well thought out. I would certainly sign up for that option until the matter is resolved properly.

However! All I* want in the meantime – until they get it all sorted for real – is to recognise that if you have a dotcom enterprise, your customers come from every country and the advertising of your services should take that into consideration.

At the moment the information on the site about setting the price is downright misleading until you get THREE pages in and then ONLY if you go looking.

I want it to say *US RESIDENTS ONLY on ALL the advertising for the Set Your Price. It wouldn’t take a gemius to change that wording and it would CERTAINLY stop a lot of the gripes in the meantime. I, for one, wouldn’t be complaining that I was misled had I seen that on the first page rather than :

Set Book Price

You set your price for your book. You keep the profits.
(Yes, it’s that simple.)

Start earning profits

For the vast majority of the WORLD it ISN’T that simple and it is rude of a company these days to alienate so many of their potential customers by being so USA focused.

Posted by
SusanCollins
Oct 9, 2007 5:58am PDT
Permalink
SusanCollins
 
I love this web site too, but...
Web Features

Damn – you can’t preview OR edit these entries?

Try that.  

Posted by
SusanCollins
Oct 3, 2007 2:21am PDT
Permalink
SusanCollins
 
I love this web site too, but...
Web Features

I appreciate that everyone is looking in to this and doing their best to resolve it as soon as possible. I think my gripe is more along the lines of your site is VERY US biased and you have to go looking for the information three pages deep before finding out that only US residents are able to set prices.

 I understand that things take time to sort. In the meantime you could ease your inbox a little by making it more obvious during sign-up that at the moment we can’t offer you the set your price option – watch this space.

I think that would settle a lot of minds as the people complaining are all the poor folk who have just spent weeks putting together a book that they thought they could sell. If they had been warned it will be a while then they wouldn’t be so irate. 

If this box was worded differently to say US RESIDENTS SET PRICE (Non US option coming soon) then that would solve a lot of problems.

Worth the html hassle?  

Posted by
SusanCollins
Oct 3, 2007 2:17am PDT
Permalink
SusanCollins
 
'set your price' for EU citizens
Web Features

WHY OH WHY OH WHY isn’t this mentioned in the we-are-of-so-wonderful sign up splurge? If I had known this previously I would have thought twice about putting the WEEKS of effort in to putting my first book together. The whole point of publishing a book is to SELL it at profit  – not just buy copies myself and sell on personally. I don’t have the funds necessary to buy my own stock. Isn’t that the whole point of using a print one at a time service? 

I was really looking forward to seeing a few people buy my book and am desperately disappointed that non-US residents can’t set their price. If you can take our money you ought to be able to open ALL your options to us. 

 The way it is at the moment – I put all the effort in to producing this and IF I allow it to be sold I get NOTHING from the sale? Am I reading that correctly? Are you serious? 

 /rant

Posted by
SusanCollins
Oct 2, 2007 5:55pm PDT
Permalink
SusanCollins