SusanCollins's Posts

This is a good compromise and well thought out. I would certainly sign up for that option until the matter is resolved properly.

However! All I* want in the meantime – until they get it all sorted for real – is to recognise that if you have a dotcom enterprise, your customers come from every country and the advertising of your services should take that into consideration.

I want it to say *US RESIDENTS ONLY on ALL the advertising for the Set Your Price. It wouldn’t take a gemius to change that wording and it would CERTAINLY stop a lot of the gripes in the meantime. I, for one, wouldn’t be complaining that I was misled had I seen that on the first page rather than :

Set Book Price

You set your price for your book. You keep the profits.
(Yes, it’s that simple.)

Start earning profits

For the vast majority of the WORLD it ISN’T that simple and it is rude of a company these days to alienate so many of their potential customers by being so USA focused.

I appreciate that everyone is looking in to this and doing their best to resolve it as soon as possible. I think my gripe is more along the lines of your site is VERY US biased and you have to go looking for the information three pages deep before finding out that only US residents are able to set prices.

 I understand that things take time to sort. In the meantime you could ease your inbox a little by making it more obvious during sign-up that at the moment we can’t offer you the set your price option – watch this space.

I think that would settle a lot of minds as the people complaining are all the poor folk who have just spent weeks putting together a book that they thought they could sell. If they had been warned it will be a while then they wouldn’t be so irate. 

If this box was worded differently to say US RESIDENTS SET PRICE (Non US option coming soon) then that would solve a lot of problems.

Worth the html hassle?