Jackc's Posts

customer support
BookSmart

I agree with giotto 100

Here is my latest request for Customer Support:

Hello,

I’m hoping third time is a charm. I have asked these two simple questions twice already and no one has responded.

Once a book has been printed is it possible to order a pdf version of the book? And if so, how?

How do I have my book as Public?

I have gone onto “FAQ” and found:

1. Sign into Blurb, then click on My Books.
2. Click on Settings next to the cover of the book you would like to make public or private. __3. Scroll to the bottom of this page and find the Privacy Settings under the Share tab. Then simply select Public or Private and click save changes.

Unfortunately when I sign in there is no “My Books” to click.

When I do a search it takes me back to 1. Sign into Blurb, then click on My Books etc etc.

Thanks,

Jack C

Order numbers 3352012 3351601 3346329

As an aside, these are my 61st, 62nd and 63rd books I’ve produced, and I’ve never had as many crashes and issues as I had with these three.

Posted by
Jackc
Jul 28, 2013 8:33pm PDT
Permalink
Jackc
 
ProLine
Book Printing

Following is the response i received when I questioned the quality of images on Proline Pearl paper.

“The new ProLine Pearl paper is known to add saturation to images as well as deepen any darks/black colors in your images.” [Moderator’s note: The information shared here is incorrect. Our CSR confused some information. Please disregard as this paper is not known for the above.]

Would have been nice to know before I started the book.

Jack

Posted by
Jackc
Jun 16, 2011 9:02pm PDT
Permalink
Jackc
 
Family History Template
Book Design and Imaging

You can save your family tree as a jpg, tiff, or pdf in “Reunion” for Mac. I saved my family tree as a jpg and printed 11" X 17" charts for family.

The charts can be sized differently with a choice of configurations.

Jack

Posted by
Jackc
Jul 13, 2010 12:34pm PDT
Permalink
Jackc
 
Book Series / Anthology....
Book Design and Imaging

Hi Jason,

Another way to approach the series would be to do the total book first, then do a save as, delete the unwanted pages not required in series one and rename it. Then repeat that process again and again from the total book.

Jack

Posted by
Jackc
Aug 14, 2008 8:09am PDT
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Jackc
 
book size versus page size
BookSmart

And to add to the size confusion:

I produced a image wrap, dust cover, and soft cover book all from the same file at the same time. The books received were all a different size. The dust cover version was 10” X 8 1/4”. The image wrap was 9 7/8” X 8 1/4” . The biggest difference was with the soft cover – 9 1/2” X 8”. Needless to say, there was image loss.

Jack

Posted by
Jackc
Jul 11, 2008 8:10am PDT
Permalink
Jackc
 
Wrong books arrived...
Ordering and Shipping

I received a book by Pauline F. Margarone, titled “My Walk Around Castle Island”.

Someone has received my book on Britannia Heritage Shipyard.

I’ve advised Blurb and both books are in for reprint.

Jack

Posted by
Jackc
Jun 2, 2008 8:49am PDT
Permalink
Jackc
 
How do I move the photos from one book library to a new book?
Tips and Tricks

Knewman,

Go to “file” and select – New book with this photo library.

Jack

Posted by
Jackc
May 28, 2008 9:24pm PDT
Permalink
Jackc
 
Parchment background
Book Design and Imaging

Erin,

The parchment shows up just above the 10 available colours of backgrounds as having been used recently. However, it does not always show up. I have used it on a number of the books I’ve published. Possibly that’s why it’s appearing for me.

Jack

Posted by
Jackc
May 28, 2008 9:07pm PDT
Permalink
Jackc
 
Anyone Received a Book With ImageWrap Cover Yet?
Book Printing

I agree with janell. I was not impressed with the new imagewrap. I too, will be sticking with a dust cover.

Jack

Posted by
Jackc
May 28, 2008 7:15am PDT
Permalink
Jackc
 
Parchment background
Book Design and Imaging

Hi Erin,

I’m using 1.9.5. The response to my query was – “The spine and flaps can only receive actual colors and not patterns. I’m sorry for any inconvenience this may cause.”

However, as I mentioned in my previous post, it appears to be inconsistent. It’s working right now for me. I’ve made a screen capture but can’t figure out how to attach it to this post.

Jack

Posted by
Jackc
May 27, 2008 8:44pm PDT
Permalink
Jackc
 
Parchment background
Book Design and Imaging

I was just about to contact Blurb support about the very same problem. I’ve used the parchment background on a number of books. It’s availability seems to be inconsistent. On a few of my previous books it was not available at all, no matter what I tried. I was able to use it on my most recent book, and on the book I’m currently working on it’s available for interior pages, but not accessible for flaps and spine.

Jack

Posted by
Jackc
May 27, 2008 8:16am PDT
Permalink
Jackc
 
inserting pictures from computer to booksmart
BookSmart

Mike, If you’re on a Mac, drag and drop works fine, whether you drag one image or 100 at a time.

Jack

Posted by
Jackc
May 15, 2008 8:58pm PDT
Permalink
Jackc
 
Coming soon: the next version of BookSmart
BookSmart

Hi Lee,

Thanks for the feedback. My predicament is that I am well into my book, but I’m not happy with some of the problems I’m having with the current version.

Thanks again,

Jack

Posted by
Jackc
Mar 5, 2008 1:51pm PDT
Permalink
Jackc
 
Coming soon: the next version of BookSmart
BookSmart

Hi Lee,

Regarding your information about using 1.9.3 to open books created in 1.9.2 and not being able to utilize some of the newer features. If I were to “save as”, would the book be saved to the newer version and then be able to take advantage of the new features?

Thanks,

Jack

Posted by
Jackc
Mar 4, 2008 11:37am PDT
Permalink
Jackc
 
More control over templates
Book Design and Imaging

Sorry, only half of the response came through:

I believe the url for the Photo Tools site Titia was referring to is -

www.ononesoftware.com/detail.php?prodLine_id=29

Jack

Posted by
Jackc
Jan 10, 2008 9:51pm PDT
Permalink
Jackc
 
More control over templates
Book Design and Imaging

Some other interesting sites

www.picaboo.com/photobooks/index.html

www.photoinpress.ca

Jack

Posted by
Jackc
Jan 10, 2008 9:49pm PDT
Permalink
Jackc
 
"PRIVATE" BOOKS. HOW CAN I FIND OUT HOW MANY HAVE BEEN ORDERED?
Ordering and Shipping

In May of 2007 I printed a book for a reunion. It is private. I sent the email addresses of friends who wanted to order a copy to Blurb. I did not enroll in SYP and yet I do know books have been ordered and received, as I’ve heard from friends who expressed their thanks. I too, am curious as to how many people actually ordered a copy, but do not know how to find out this information.

Jack

Posted by
Jackc
Jan 3, 2008 10:52am PDT
Permalink
Jackc
 
BOOK COVER on 7X7 Hardback
BookSmart

I’m having similar problems with my 7” X 7” cover. The “photo Tools” bar does not appear when working on the covers. I cannot move the photo to crop it, and I cannot delete the photo.

Also, the orange box “Book Title” appears, but no matter what I try, it will not allow me to type in the title.

Jack

Posted by
Jackc
Dec 15, 2007 8:53am PDT
Permalink
Jackc