philcrean's Posts

Shipping rate to UK has tripled. Surely Blurb can find a solution to this.
Ordering and Shipping

Seems like they are quite happy for a discount on bulk purchases to actually be a penalty caused by shipping costs.
I’ve now had this response:

Response Via Email(Jay) – 05/23/2011 09:12 AM
Hello Phil,

Thanks for your response. Yes, that information is correct, sorry for any confusion caused. We understand why you would be confused, but as the majority of orders that are placed by our customer base is for 1 – 3 books, the shipping costs we offer for these customers works very well. For larger orders, there is no flat rate option, and the prices you see are generated live by our shipping partners.

This pricing for shipping will not be changing, so we hope it will work out for you.

Thanks again,
Jay

Blurb Customer Support

Customer By Email (Phil Crean) – 05/23/2011 03:10 AM
>>
> Dear blurb,
>
> I cannot accept that this is correct.
>
> An example:
> If I order 3 books at 33.95$ each they will all be shipped to me for 8.11$;
> per book price delivered = 36.65$
> If I order 100 books at 33.95 with 15% discount shipping will cost 826.27$:
> per book price delivered = 37.12$
> It would make more sense for me to order 34 times 3 books than 1 time 100.
> This is a totally unacceptable and absurd situation.
> You must talk to your shipping company to get some proper costs.
>
> Do please keep me informed of your progress with this.
>
> Thanks
> Phil Crean

Posted by
philcrean
May 24, 2011 4:43am PDT
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philcrean
 
Shipping rate to UK has tripled. Surely Blurb can find a solution to this.
Ordering and Shipping

I am in Spain and in a similar situation. have just sent blurb the following e mail:

“Dear blurb,

I cannot accept that this is correct.

An example:
If I order 3 books at 33.95$ each they will all be shipped to me for 8.11$; per book price delivered = 36.65$
If I order 100 books at 33.95 with 15% discount shipping will cost 826.27$: per book price delivered = 37.12$
It would make more sense for me to order 34 times 3 books than 1 time 100.
This is a totally unacceptable and absurd situation.
You must talk to your shipping company to get some proper costs.

Do please keep me informed of your progress with this.

Thanks
Phil Crean"

Would suggest that others sent similar to blurb support to let them know how we feel re this ridiculous situation.

Phil

Posted by
philcrean
May 21, 2011 3:02am PDT
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philcrean