Julie's Posts

Wrong shipping address!
Web Features

You’re not the only one with shipping issues! The “order #” displayed by Blurb was someone else’s order number to some other city. I also had a friend that ordered a book and she received someone else’s book! When she finally got her’s it was not bound – loose papers. She’s still waiting for the correct book but is having to go through hoops to get it.

Posted by
Julie
Jul 25, 2007 7:24pm PDT
Permalink
Julie
 
Upload/Shipping Issues
BookSmart

What’s going on with uploading and shipping with the latest release of Blurb? I’ve done a few books and never had a problem and I love Blurb’s product. That said, the last book I did wouldn’t even upload to the site. Another friend of mine had a very similar problem when he did his first book. In my case, someone from Blurb had to upload it for me because it was a known problem and they had to intervene for me. (What’s the “known” problem and is it fixed?”) In my friends case, it just took days of tweeking and trying different things before his book finally uploaded. In his case, the help desk was unable to help him upload his book.

Next….

The following problem occured when the book finally got to the site… the shipping information was totally incorrect. I finally got my book but not before a lot of problems with the shipping flow. Another friend ordered a book and she got someone else’s??? It took her 3 times (and a LOT of hassle) to get the correct book shipped from Blurb?

Is anyone else having these kind of problems? I want to make sure these problems are fixed before I do another book.

Posted by
Julie
Jul 25, 2007 7:06am PDT
Permalink
Julie